Go Back   Tech Support Forum > Hardware Support > Printer Support

3100 cn problems

This is a discussion on 3100 cn problems within the Printer Support forums, part of the Tech Support Forum category. I have a Dell 3100 cn laser printer. recently I started receiving an error message: 004-321, Restart Printer. I have


Closed Thread
 
Thread Tools Search this Thread
Old 03-18-2009, 04:52 PM   #1
Registered Member
 
Join Date: Mar 2009
Posts: 1
OS: xp



I have a Dell 3100 cn laser printer. recently I started receiving an error message: 004-321, Restart Printer. I have to pull out the lower tray and remove a sheet of paper that has been pulled up into the printer, causing a paper jam. The paper is easily removed from the back portion of the lower tray area. Also, the colors have started to not align well. I took all the color cartridges out and cleaned the area . It seemed the black cartridge was leaking as there was alot of black toner inside. After I cleaned it out, I still had the same problem. I then purchased 4 new cartridges, cleaned it out again, and it is still doing the same thing. I purchased a new Drum Kit within the last 6 months and that does not seem to be involved in this problem. I have opened all the doors and tried to blow out the dirt with compressed air. It seems that maybe this could be a bad roller or of course I could be WAY OFF. The printer is about 3 years old and has never had a problem. There is no warranty left. Any thoughts? I would really, really appreciate it.

__________________
suelorio is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 01:14 AM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts