Re: White and Light Blue vertical stripes?

Welcome to TSF....

I would try first removing the video display drivers from device manager and then rebooting the computer to see if windows will re-install them.

Also downloading the drivers from the manufacturers web site for the video card might also be a good idea and try updating the drivers thru device manager.

Another thing is if you have another video card you might want to give installing that one to see if it fixes the problem...

 

dell includes other items with it's video drivers from what i have read so download from there
is it the same in safe mode

 

This lock-up hasn't happened since that night, so I'm assuming that it was a one-off glitch or something. I will go to the Dell website, however, to see if there is something I might need.

Thank you for your help

 

I went to Dell's site, and I didn't find any extra drivers or anything that I needed, and my laptop has still gone without a hitch since it happened. It's weird that it keeps happening to you. Maybe it's an issue with this Dell model or something? :4-dontkno