Originally Posted by geecee61
My friend brought me a restore and file recovery disc his company use by Symantecs so I ran that and it to try and get an idea of what's going on,the disc gets me to thier System Recovery page,
A: Recover My Computer
States there is no existing restore point and when I double click to look into the files it shows nothing in them unless I choose "Files Of Type" but unsure if it is possible to create a restore point or locate one in this section using this software.I have attached a picture of my available hard drives and another of as far as I have got using this software before not knowing what I can do next...I appreciate all replies so far....thank you
I am sorry but we cannot assist with a software you have no license to use. See Forum rules please. This case is now closed.
The Symantec software your friend brought you MAY NOT work correctly with your computer. And assuming it did, it said you have no recovery partitions anyway.
My advise to you is, it is for your best interest if you just call Toshiba and request a recovery disc.