[SOLVED] Netbook Cursor won't move

barberzak · 12-02-2010, 08:27 AM

My zoostorm netbook, operating system Windows 7 Starter
has a frozen cursor, can anyone let me know how to free it up?

**Ooudestomp** · 12-02-2010, 09:03 AM

check if you touch pad is working, to check this open the mouse properties. Control panel > Mouse > the box at the top should say if a touchpad is connected. (e.g, Synaptics touchpad)

barberzak · 12-02-2010, 09:33 AM

I've opened the mouse properties box, but can't click on the tab for the finger sensing pad, but I think the problems been caused by plugging a digital camera in via a usb lead. This has been confirm by going to safemode and running a repair program. Unfortunately this did'nt solve the problem.

**Ooudestomp** · 12-02-2010, 09:45 AM

Have you got another USB mouse? Plug it in and Download Synaptics pointing device.
32 bit version
64 bit version
Install it, run it, and on the taskbar there should be its icon. right click and go to 'Moodpad'. Touch the Touch pad and if something comes up on the Moodpad, it is working. Also, go to the mouse properties and do a troubleshoot. It may work.

barberzak · 12-03-2010, 09:41 AM

Hi Ooudestomp, Thank you for your help, I managed to navigate to the control panel and scrolled down to finger pad driver, I clicked on remove,change or repair, the computer then did a repair,I waited 10 minutes, then re-booted and cursor worked perfectly. Problem solved. Cheers

**Ooudestomp** · 12-03-2010, 09:42 AM

No problem! Always happy to help! :D...