Hi , I bought Samsung series 7 laptop (15.6 inch , 1 Tera HD , model NP700Z5A-S04US ) 3 weeks ago and since then I had a lot of problems which I don't know how to solve.
After couple of day the laptop couldn't boot any more and after turning on the computer the screen just flashed after the BIOS, I tried to use the recovery but it didn't work, I eventually manage to re install the windows from the recovery disk , Afterward I need to download and reinstall all the driver one by one(why the recovery disk doesn't support it)
Now since then I have these problems
1. After shutdown \ hibernate the laptop isn't turn of completely but go to some kind of sleep mode, in order to turn it on again I need to press the power button until it turn off , wait 5 seconds and then turn it on again.
2. After restart it doesn't remember the screen configuration (I'm connecting it to another display screen) and I need to re define it every time
3. The recovery doesn't work , I can't backup\use recovery.
Could you please help?
Maybe I need additional drivers?