Hello
My computer (HP sleekbook 15 b035el)has been shuting down at random times for a while now. It can happen minutes after boot or hours.
Sometimes it has trouble rebooting after one of this crashes as it shuts down instantly after i press the power button for multiple times.
I ran most hardware tests and found the HDD had to be replaced, i did that and problem was solved for a few weeks but then the issue represented itself, new hardware tests found no problems. :banghead:
Sometimes moving the laptop provokes the shutdown but sometimes it happens when perfectly still. Maybe some faulty connection / loose cable?
Event viewer gives a critical error "The system watchdog timer was triggered" event id :13 Origin: HAL.
I would like some help to track the problem and i can give more info if needed .
Operating system is windows 8.1 and is updated as all drivers and bios are.
Thanks in advance :thumb:
My computer (HP sleekbook 15 b035el)has been shuting down at random times for a while now. It can happen minutes after boot or hours.
Sometimes it has trouble rebooting after one of this crashes as it shuts down instantly after i press the power button for multiple times.
I ran most hardware tests and found the HDD had to be replaced, i did that and problem was solved for a few weeks but then the issue represented itself, new hardware tests found no problems. :banghead:
Sometimes moving the laptop provokes the shutdown but sometimes it happens when perfectly still. Maybe some faulty connection / loose cable?
Event viewer gives a critical error "The system watchdog timer was triggered" event id :13 Origin: HAL.
I would like some help to track the problem and i can give more info if needed .
Operating system is windows 8.1 and is updated as all drivers and bios are.
Thanks in advance :thumb: