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problem with recovery management on packard bell

This is a discussion on problem with recovery management on packard bell within the Laptop Support forums, part of the Tech Support Forum category. I have a packard bell easynote LJ65-DT-100uk which I bought with windows vista installed. I installed windows 7 a few


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Old 06-06-2010, 06:53 AM   #1
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I have a packard bell easynote LJ65-DT-100uk which I bought with windows vista installed. I installed windows 7 a few months ago. The laptop completely failed yesterday and when I start it up, I get the packard bell recovery management screen. I tried restoring operating system and retaining users data. It went through the process and said restore complete, press ok to restart,which I did, but the recovery management screen came back up. I then tried to restore it with the recovery disks and again it said the process had completed, but the same thing happened again when I clicked ok to restart. I just can't get past the recovery management screen. Cheers for any help you would be able to provide.

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Old 06-06-2010, 07:49 AM   #2
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Recovery discs? HDD has no recovery partition? Try pressing on F11 as soon as your Packard Bell logo splash during power ON and see if it gives you restore/recovery option too.

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Old 06-06-2010, 08:12 AM   #3
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the disks are back up disks i made when i got the laptop. I tried them because the laptop can't restore itself from the HDD. There is a partition but may I be having problems because I installed windows 7 and the patition on the drive is vista? Pressing f11 brings up the same packard bell recovery management screen as before
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Old 06-06-2010, 08:56 AM   #4
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Quote:
Originally Posted by Pebel0 View Post
the disks are back up disks i made when i got the laptop. I tried them because the laptop can't restore itself from the HDD. There is a partition but may I be having problems because I installed windows 7 and the patition on the drive is vista? Pressing f11 brings up the same packard bell recovery management screen as before
I am sorry but I still do not understand what the problem is... If you just need to recover and F11 works why not go with it then upgrade to Win7? I say this because I do not think your back up discs work so assuming they 'really' are not working as expected and are no good to use now, I think your options are to go via Vista (F11) or reinstall/repair install Win7 using the installation DVD.
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Old 06-07-2010, 07:46 AM   #5
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Sorry, have done that and everythings working ok, just thought I could restore it straight off the HDD so as not to lose any programs/photos etc.

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