Go Back   Tech Support Forum > Hardware Support > Laptop Support

password prob for dell inspiron 1525

This is a discussion on password prob for dell inspiron 1525 within the Laptop Support forums, part of the Tech Support Forum category. Hi- I finally purchased my new laptop! I got a Dell Inspiron 1525. So I turned it on today and


Closed Thread
 
Thread Tools Search this Thread
Old 07-05-2008, 10:42 AM   #1
Registered Member
 
Join Date: Aug 2007
Posts: 12
OS: win 98


Confused

Hi-

I finally purchased my new laptop! I got a Dell Inspiron 1525. So I turned it on today and followed the instructions to begin using. I entered in username and password with hint question, etc. After that, when asked for password again it didn't accept it. I do not understand what has happened unless I've managed to type the silly password incorrectly while confirming? It gives the option of resetting password however you had to have backed that up previously with floppy or USP but I didn't realize that until now.

I read on the net I could press F8 during start up then put in safe mode and choose admin to reset password. Tried that. Only one prob, even admin requires a password! And since I'm the owner of this new laptop why don't I have that info somewhere? Would the store where I purchased it be able to help me? I do not see any toll free numbers for Dell on any of the provided papers with this laptop so am assuming should I decide to call them it would be rather costly given I'm overseas, so hoping to avoid that call if possible.

So can anyone tell me what I need to do in order to use my very expensive computer as I cannot use it without this password?? And I am not a theif trying to use someone else's pc, I've posted on your site before about wanting to purchase a new laptop so I hope you believe me and can help me or atleast point me to someone who can.


Thank you very much, Ann

__________________
annhksa is offline  
Old 07-05-2008, 10:45 AM   #2
Certifiable Lazy Bum
 
sobeit's Avatar
 
Join Date: Nov 2007
Location: NEAR
Posts: 16,476
OS: win7pro/mint17


Send a message via Yahoo to sobeit

unfortunately we cannot help with password problems according to the rules. My suggestion would be to contact dell since it is a new computer and once they verify that you are the rightful owner, they will help you clear your password.
__________________
the truth is a three edged sword - your truth, my truth and the real truth.
sobeit is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 06:14 PM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts