I just purchased a HP Pavilion dv6000 notebook. I've been trying to get it to connect to the internet for three days now. I contacted my ISP (sympatico) and HP. I've done what was instructed to me by both and nothing has changed. When I select 'connect' it dials the number like a phone would and has a deadline type of noise before it rings and then say "Please hang up and try to call again, this is a recording." Yes, I have the jack in the right socket. I also get error message 678 saying that the remote computer is not responding. I have the right number because I can connect with my other computer (this one) which uses the same information I have on the notebook. Please tell me what is wrong! I'm so frustrated and I really don't want to have to return it. I need this laptop for school this year!