Missing color

Scheb · 10-21-2010, 12:10 PM

My PC output has a missing color. Any easy fix or is the color gone forever. Maybe should check the cable first, huh??? Laptop screen is fine.

I have a HP dv6000 laptop with Intel Centrino Duo processor and Vista.

Battery is going bad too. Where's the best place to buy a battery?

Scheb

**oscer1** · 10-21-2010, 04:01 PM

hi and welcome to tsf, have you hooked up an external monitor to see if it is the same on that screen?

Scheb · 10-21-2010, 05:09 PM

Yes, its the same.

**oscer1** · 10-21-2010, 05:14 PM

see if their is an updated graphics driver and install. for your battery you can try here they have a 30 day money back guarantee,
http://www.laptopbatterystore.com/Pavilion

Scheb · 10-21-2010, 08:14 PM

Thanks for the link to the battery store. Good price.

I did try to update the display adapter driver in device driver and it told me I was using the best one.

Is that what you mean??

I checked the PC connector with a ohm meter for continuity, pin to pin and each checked okay and none to ground. Thinking graphics part of the MB but don't know why the output to the laptop screen is okay.

Thanks again.

**oscer1** · 10-22-2010, 08:45 AM

goto hp web site and see if they have a updated driver. but i think your intagrated graphic is bad, but see if they have a driver that is newer then yours

Scheb · 10-22-2010, 01:16 PM

I down loaded the graphics driver for my dv6000 and installed it but a message came up that nothing was changed due to none of them had to do with my hardware. Then I went to HP and had them detect my model and it downloaded the latest driver and installed them but my external monitor is stlll missing the red color. I also tried it on a HD tv and it looks the same as the monitor. I believe like you that the graphics output on the MB is bad. But why not on my laptop screen. Having been a tv repairman, this looks like a bad connection after the graphics chip.

I would take the back off and check it but not sure how many of the screws need removing. Does anyone know? Even those in the battery slot should come out, right? I count 14 screws plus the ones under the battery. Anyone have a sketch that shows the screws to remove to take the back cover off?

**oscer1** · 10-22-2010, 03:09 PM

here some intructions
http://www.ehow.com/how_4828891_disa...vilion-dv.html