HP Rant

**nonamedsomebody** · 02-26-2009, 06:15 PM

Here's the deal I bought my laptop off of ebay new it ran great until one day it would not charge or run off it's battery this was back in Dec of 07. It did not have the factory warranty so I purchased a out of "warranty" warranty. And sent it in for repair. Well I am stuck with the same issue just started tonight this time I don't have a warranty to use it was only a 1yr warranty. When it was sent in they replaced the system board, lcd and a battery. lcd only because it had a stuck pixel. This time im hoping it is just a battery. The battery was extremely hot the other night I used it. Otherwise I'm stuck using the AC adapter. Its a zd8205us laptop aka desktop replacement haha. 17" beast.

**TriggerFinger** · 02-26-2009, 06:21 PM

Defective batteries can heat up just the way you described it. Have you tried using another battery.. perhaps a new one or one borrowed from a friend with a similar laptop model? Doing so would surely narrow down the possible causes.

**nonamedsomebody** · 02-26-2009, 07:12 PM

I don't have a spare or know anyone with the same or similar laptop or battery.

**TriggerFinger** · 02-26-2009, 07:27 PM

I hope your model is covered... see link below to validate your battery:

http://bpr.hpordercenter.com/sbpr/Default.aspx

**nonamedsomebody** · 02-26-2009, 07:54 PM

Nope ran it through says not part of the program

**TriggerFinger** · 02-26-2009, 08:11 PM

Man.. that is not good... your model is ZD8000 series right? Battery bar code ID does not begin with L0, L1, A0 or GC? And it says on that page (and I quote):

Quote:

HP and the battery cell manufacturer believe that certain battery packs shipped in HP notebook PC products manufactured between December 2004 and June 2006 may pose a potential safety hazard to customers. The batteries can overheat, posing a fire and burn hazard.

Sorry my friend, I think you need to try a new battery.. how old is the battery anyway? If it is like almost 2 to 3 years old... get a new one.

If this happened to me, I will call HP as it surely fits the description.

**nonamedsomebody** · 02-26-2009, 08:15 PM

It was just replaced in 07. By hp since I had sent it in.

**TriggerFinger** · 02-26-2009, 08:29 PM

That is not some generic battery made by an unknown company... in fact as you said they were the ones who put it in there in replacement of the old one... unfortunately (for them) it displays the same symptoms as the ones they are recalling... don't you think they might want to consider that too?

If you ask me... I suggest you give them a call. I think you have nothing to lose (except may be 5 to 10 minutes of your time) but a new battery to gain should they consider.

**nonamedsomebody** · 02-26-2009, 08:41 PM

I will give them a call but I don't like there outsourced support cant understand anything they are telling you. I hope I get an English speaking support tech.

**TriggerFinger** · 02-26-2009, 08:48 PM

I really hope they would consider your case.

P.S.
Thanks for acting on my suggestion. It looks 'wholesome' now.

**nonamedsomebody** · 02-26-2009, 09:31 PM

I'm gonna shut down the laptop and let it charge over night and see what the outcome is I'm pretty sure It has quit charging.

**nonamedsomebody** · 03-08-2009, 02:23 PM

I found out it is most likely the system board I am working on a compaq with the exact same battery and it does not charge it either.

**TriggerFinger** · 03-08-2009, 02:32 PM

Forgive me to disagree...

The way I see it... two different computer models (HP and Compaq)... two batteries of same model... if batteries show the same symptoms and/or defect, I think the battery would be more of the cause (perhaps a batch of lemons).

**nonamedsomebody** · 03-08-2009, 03:21 PM

nah the battery I tested my laptop (HP) with was good. The laptop just has an issue with the dc jack (compaq)

**TriggerFinger** · 03-08-2009, 03:26 PM

Yup you are correct... I strongly agree if you have tested and found that the DC jack is defective.

**nonamedsomebody** · 03-08-2009, 03:48 PM

My dc jack is fine on my hp. the compaq im looking at for someone has the dc jack issue but the battery is good.

**nonamedsomebody** · 03-14-2009, 08:11 PM

Out of the blue it started to charge again odd I let it sit over night and charge when it was acting up and it didn't charge. so I let it run over night and it charged to 100% kinda odd.

**TriggerFinger** · 03-14-2009, 08:20 PM

I had the same problem before in a Thinkpad when I used a 56watt supply instead of a 72watt supply (same output jack size, same output voltage, different in amps). Battery keeps draining however slowly but it does not charge while laptop is in use. On the other hand when laptop is OFF and adapter is plugged in (into wall outlet and laptop), battery charges to 100%.

Having said that may be you should check the adapter. Is it using the original adapter? Is the adapter giving out the correct power (watts)?

**nonamedsomebody** · 03-15-2009, 10:30 AM

It is the original adapter so that's not the issue 135watts.