Originally Posted by s-saber
I have a hp pavilion dv7-1243cl for about 1.4 years. It has been working fine, but there's a problem now.
Whenever I try to power on the laptop, I get nothing but a black screen. The power lights are on and the harddrive seems like its working.
I've tried taking the battery out and plugging the ac adapter, but nothing changes.
Is there any other steps I should try before I give up on my laptop?
Thanks in advance for the help
In this issue, I suggest you to follow the below steps to isolate this issue.
1. Remove the battery and unplug the adapter from wall socket
2. Hold the power button for 30 seconds and release it, which makes the static charges from notebook to be removed.
3. Once after it is done, place the battery back and connect adapter to wall socket and turn on notebook.
Try this and check, it should work out.
If it does not work out turn on notebook and keep on tapping F10 which makes system to boot to bios.
Please revert to me with the results.
All the best.