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HP Pavilion dv6 randomly shuts down

This is a discussion on HP Pavilion dv6 randomly shuts down within the Laptop Support forums, part of the Tech Support Forum category. I have a HP pavilion dv 6 that randomly shuts about every month. It's been happening since I bought the


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Old 01-10-2012, 10:04 AM   #1
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I have a HP pavilion dv 6 that randomly shuts about every month. It's been happening since I bought the notebook and it's only been 1yr 1month. I've sent it in for repair and they've replace the CPU heat sink/fan. Once I received it back and started to use it, it shut down once again and they told me that it may be because of the usb cooling fan i'm using and that it's draining the power or something. So I stopped using the fan, and my notebook just recently shut down again. Here's the Event Properties:



Log Name: System
Source: EventLog
Date: 1/8/2012 11:47:25 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Yenny-HP
Description:
The previous system shutdown at 11:46:28 PM on ‎1/‎8/‎2012 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-09T04:47:25.000000000Z" />
<EventRecordID>45257</EventRecordID>
<Channel>System</Channel>
<Computer>Yenny-HP</Computer>
<Security />
</System>
<EventData>
<Data>11:46:28 PM</Data>
<Data>‎1/‎8/‎2012</Data>
<Data>
</Data>
<Data>
</Data>
<Data>13564</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DC0701000000080017002E001C001301DC0701000100090004002E001C001301080700003C0000000100000008070000000000008403000001000000FC1C0000</Binary>
</EventData>
</Event>

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Old 01-10-2012, 11:26 AM   #2
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Quote:
I have a HP pavilion dv 6 that randomly shuts about every month.
Is it every month?

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Old 01-10-2012, 11:32 AM   #3
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Yes, it's been almost every month since I bought it. I sent it in for repair at the end of August, beginning of Sept last year. It happened again after 1 or 2 week of use after the repair. Then the next time it happened again was about 3 months later which was 2 days ago.
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Old 01-10-2012, 12:15 PM   #4
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Are you saying your notebook is always on?
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Old 01-10-2012, 12:21 PM   #5
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what do you mean? I use it daily. I don't leave it on overnight.
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Old 01-10-2012, 12:44 PM   #6
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This issue can occur due to hardware failure or conflicts.

I will suggest you to run windows memory diagnostic tool using steps in below link:

How do I know if my computer has a memory problem?


Diagnosing memory problems on your computer
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Old 01-10-2012, 01:05 PM   #7
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I just ran the diagnostic and it found no errors. What else can I do?
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Old 01-10-2012, 01:09 PM   #8
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Do you receive error "Windows has recovered from an unexpected shutdown problems" or Blue screen?
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Old 01-10-2012, 01:22 PM   #9
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This is what I have "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." When I turn on my computer on again, it has the message that says if you would like to Start windows normally or not.
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Old 01-10-2012, 01:27 PM   #10
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I will suggest you to perform startup repair:

Startup Repair - Windows 7 features - Microsoft Windows

You might like to view:

Need help interpreting BSOD event code - Microsoft Answers
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Old 01-10-2012, 02:17 PM   #11
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Perform the startup repair eventhough there was no problems in starting up? Also, how do I perform the startup repair?
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Old 01-11-2012, 05:21 AM   #12
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Quote:
Originally Posted by yc9335 View Post
Perform the startup repair eventhough there was no problems in starting up? Also, how do I perform the startup repair?

Check this:

Repair Windows 7 Using the Startup Repair Tool

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