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HP Laptop - CD/DVD Rom not showing up

This is a discussion on HP Laptop - CD/DVD Rom not showing up within the Laptop Support forums, part of the Tech Support Forum category. Hi, I recently been really frustrated with the issue that I have been experiencing with my laptop. My CD-ROM/DVD Drive


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Old 11-03-2010, 01:39 PM   #1
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Hi,

I recently been really frustrated with the issue that I have been experiencing with my laptop.

My CD-ROM/DVD Drive dose not show up on my computer. I only can see my C: drive.

I checked the device manager and the CD-ROM dose not exist there.

I also checked the registry:
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
There is no trace of upper or lower limits within that folder.

My CD-ROM drive is also connected...I can see the lights flashing when i put in the CD.

Any suggestions?

Thanks,

Andrew

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Old 11-03-2010, 02:12 PM   #2
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Hello iDrew and welcome to TSF!

First thing you will want to do is check the BIOS to make sure the optical drive is being recognized by the system.

Try loading Setup Defaults and re-booting.

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Old 11-03-2010, 02:37 PM   #3
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Quote:
Originally Posted by gavinzach View Post
Hello iDrew and welcome to TSF!

First thing you will want to do is check the BIOS to make sure the optical drive is being recognized by the system.

Try loading Setup Defaults and re-booting.
Thanks for the welcome gavinzach,

Ive tried loading the setup defaults in my BIOS, but still no success.

Im not really familiar with BIOS but I did have the option to enable/disable the CD-ROM. From that I believe that the optical drive is detected by the system.
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Old 11-03-2010, 02:46 PM   #4
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Is the Optical drive a part of your boot priority? Sometimes the BIOS will only show a device in the boot options if it is recognized by the system.

Try booting to a CD/DVD.

If that fails, remove the optical drive from the laptop, boot the laptop into Windows, once it is fully loaded, shut the computer down.

Reinstall the optical drive, making sure it is fully seated, then boot again.

When in Windows, open the disk manager

Press and hold the win button, then press "R" type;
Code:
diskmgmnt.msc
Scroll throught the disks and see if your optical drive is shown.
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