BCCode 50 Bsod

[Raderyx]

Hi. I am getting a lot of Bsods lately and random restart. I cannot get pass the login screen without freezing or auto restarting. I took me 5 hours to get pass the lOgin screen but froze right after I logged in. I reformatted and reinstalled 2 times and the same thing happens. I did a memory check and it didn't show up with any errors at all. All the drivers are updated and fine. I have a HP dm4 1063cl. I cannot afford another laptop since I am only a college student. So if there is any suggestions, please post them. Thanks.

EDIT: Sorry, just saw the format now and I was posting on an ipod. I'm posting on my roommate's computer now.

· OS - Vista/ Windows 7 ? Windows 7
· x86 (32-bit) or x64 ? x64 Bit
· What was original installed OS on system? Windows 7
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM version
· Age of system (hardware) 1 year, 5 months old
· Age of OS installation - have you re-installed the OS? I used the recovery partition provided by HP computers.

· CPU Intel i5 430 @ 2.27 GHz
· Video Card ATI Mobility Radeon 5450
· MotherBoard I do not know what the motherboard is.
· Power Supply - I do not know what battery it is.

· System Manufacturer - HP
· Exact model number - HP DM4 1063cl

Bump, any ideas? I reformatted it but the BSOD is still going. I see BSODS F4, A, and 50. I occasionally get F4's and A's but I get 50 about 6 times a day.

[Shekka]

Have you ran a mem test as well as a hard drive test?

[Raderyx]

Yes. I ran Memory Diagnostic Test, memtest, ChkDsk, and the Hard drive error checking in the properties.

I have also attached my minidump files if that is any help.

This is getting annoying. Any suggestions?

[Shekka]

Have you tried safe mode?

If you don't know how to get into safe mode:

Reboot computer, start tapping F8 repeatedly keep tapping it and it will bring you to a black screen with some options, select safe mode using the arrow keys and press enter.

If it works in safe mode you probably have a driver issue.

(I can't look at the dump files as I am currently using the iPhone app and don't have a computer near me at the moment).

See if that helps.

[Raderyx]

Testing it out right now. I post if I receive any BSODs. Thank you for your help.

I think I found out the problem. I think it is the Intel HD 3000 graphics driver problem. I uninstalled it and no BSODs appear. But I cannot use my ATI 5450 graphics. I updated to latest and the screen is black, except when I go to safe mode, any ideas about that?

[dai]

did you get the driver from the hp d/load page for your laptop


in the device manager uninstall the video card
reboot tapping f8 and choose low resolution mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer

this is the amd driver

http://ftp.hp.com/pub/softpaq/sp49501-50000/sp49553.exe

[Raderyx]

I got the driver from Intel's driver page.

Just tried that to do that right now. But when I reboot, I still get the black screen. The black screen as in, the monitor is completely black and OFF. There isn't an backlight. Any suggestions?

P.S. I also tried to install an older driver and still doesn't work.

[dai]

if you shine a strong light onto the screen do you see anything dimly in the background

the driver link i gave you above is for the amd video chip

[Raderyx]

Installed the AMD video chip. Thank you.

But the monitor is completely black and I don't see anything. I don't even think the screen is on since there's no backlight.

[dai]

connect a monitor and see if it works as expected

[Raderyx]

Tested it on 2 monitors and doesn't work for both.

[dai]

that indicates the video chip is most likely gone

usually means new m/board

[Raderyx]

Hmm, does this mean I have to purchase a new laptop? I just purchased this computer a year ago and never did any overclocking.

[dai]

see if you can get a rma on it

[Raderyx]

Sorry, I'm not that good with computers. What a rma?

[dai]

return to manufacturer authorisation

you usually need this when claiming warranty and is available from their website

[Raderyx]

Thank you for your support. I appreciate it a lot.