Hello,
I just got this Asus X501A laptop, and it only charges then it's turned off. As soon as I turn the laptop on, the red battery indicator light turns off.
The specifications on the Laptop are: 19V 3,42A
The charger's specifications: 19V 1,75A
I've tried using a charger from an older laptop, which has 20V 3,25A, and it works perfectly, it charges both when it's turned on and off.
Is the original charger that I got with the laptop too weak? What should I do?
Any help would be very welcome! Thank you!
I just got this Asus X501A laptop, and it only charges then it's turned off. As soon as I turn the laptop on, the red battery indicator light turns off.
The specifications on the Laptop are: 19V 3,42A
The charger's specifications: 19V 1,75A
I've tried using a charger from an older laptop, which has 20V 3,25A, and it works perfectly, it charges both when it's turned on and off.
Is the original charger that I got with the laptop too weak? What should I do?
Any help would be very welcome! Thank you!