Tech Support Forum banner
Status
Not open for further replies.

Acer Aspire 5742 won't charge... sometimes.

7K views 1 reply 2 participants last post by  oscer1 
#1 · (Edited)
Hello,

I purchased an Acer Aspire 5742-7120 on 1/17/11. The laptop worked perfectly for the first two weeks of use. After those two weeks, I noticed that the laptop would no longer charge while plugged in. I made sure my connections were secure, I tried multiple outlets, and I performed a power reset. Nothing helped. The laptop was performing normally as the battery drained.

**As a side note, the laptop receives no power when the battery is removed and the unit is plugged in. It only runs off the battery.

When the battery completely drained, 100%, it started to recharge. I didn't question why - I figured the problem solved itself. But once it fully charged, it would no longer recharge. Once again, it slowly drained down to empty, regardless of being plugged in or not.

This complete drain and recharge has happened three times and it's an issue I need to have fixed. My little Acer deserves a longer life than this!

Thanks!

Acer Aspire 5742-7120
Windows 7 Home Premium 64-bit
Bios: InsydeH20 V1.06
 
See less See more
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top