Snap.Do problem

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Old 09-15-2012, 01:33 PM   #1
Registered Member
Join Date: Mar 2012
Posts: 11
OS: Vista and XP dual boot

Use XP with SP3 and system hijacked by Snap.Do. I've uninstalled from add/remove and tried the procedure where you stop various processes in task manager prior to deleting various reg keys. Thing is that as soon as you stop the suggested processes you get the PC is shutting down blah blah. In addition I can't find the reg keys in the locations suggested.

Have been advised to run and then post the following scan results.

Hope this helps in getting rid of Snap.Do


DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Tony Jermyn at 18:41:59 on 2012-09-15
============== Running Processes ===============
E:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\PC Tools\PC Tools Security\pctsGui.exe
E:\Program Files\Messenger\msmsgs.exe
E:\Program Files\uTorrent\uTorrent.exe
E:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
E:\Documents and Settings\All Users\Application Data\IBUpdaterService\ibsvc.exe
E:\Program Files\PC Tools\PC Tools Security\pctsAuxs.exe
E:\Program Files\PC Tools\PC Tools Security\pctsSvc.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\PC Tools\PC Tools Security\TFEngine\TFService.exe
E:\Documents and Settings\Tony Jermyn\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
E:\Documents and Settings\Tony Jermyn\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
E:\Documents and Settings\Tony Jermyn\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
E:\Documents and Settings\Tony Jermyn\My Documents\Downloads\dds (1).scr
E:\WINDOWS\System32\svchost.exe -k netsvcs
E:\WINDOWS\system32\svchost.exe -k LocalService
E:\WINDOWS\system32\svchost.exe -k LocalService
E:\WINDOWS\system32\svchost.exe -k imgsvc
============== Pseudo HJT Report ===============
uLocal Page = k:\windows\system32\blank.htm
uStart Page = hxxp://
uSearch Page = hxxp://{searchTerms}
uSearch Bar = hxxp://{searchTerms}
uSearchAssistant = hxxp://{searchTerms}
mURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - k:\program files\pc tools security\bdt\PCTBrowserDefender.dll
mWinlogon: Userinit=e:\windows\system32\userinit.exe,k:\windows\system32\userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - k:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - k:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - k:\program files\askbardis\bar\bin\askBar.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - k:\program files\pc tools security\bdt\PCTBrowserDefender.dll
BHO: Babylon toolbar helper: {2eecd738-5844-4a99-b4b6-146bf802613b} - e:\program files\babylontoolbar\babylontoolbar\\bh\BabylonToolbar.dll
BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - k:\program files\utorrentbar\prxtbuTo2.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - k:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - k:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {f9e4a054-e9b1-4bc3-83a3-76a1ae736170} - Hotspot Shield Class
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - k:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - k:\program files\askbardis\bar\bin\askBar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - k:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - k:\program files\utorrentbar\prxtbuTo2.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - k:\program files\pc tools security\bdt\PCTBrowserDefender.dll
TB: Babylon Toolbar: {98889811-442d-49dd-99d7-dc866be87dbc} - e:\program files\babylontoolbar\babylontoolbar\\BabylonToolbarTlbr.dll
uRun: [ctfmon.exe] e:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "e:\program files\messenger\msmsgs.exe" /background
uRun: [MediaFire Tray] "e:\documents and settings\tony jermyn\application data\mediafire express\mf_systray.exe" --boot-start
uRun: [uTorrent] "e:\program files\utorrent\uTorrent.exe" /MINIMIZED
uRun: [Google Update] "e:\documents and settings\tony jermyn\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [iTunesHelper] "e:\program files\itunes\iTunesHelper.exe"
mRun: [ISTray] "e:\program files\pc tools\pc tools security\pctsGui.exe" /hideGUI
mRun: [APSDaemon] "e:\program files\common files\apple\apple application support\APSDaemon.exe"
dRun: [CTFMON.EXE] e:\windows\system32\CTFMON.EXE
uPolicies-explorer: NoInstrumentation = 1
IE: Search the Web - e:\program files\sweetim\toolbars\internet explorer\resources\menuext.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - e:\program files\messenger\msmsgs.exe
LSP: e:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
DPF: {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA} - hxxp://
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://
TCP: DhcpNameServer =
TCP: Interfaces\{B629A411-7D81-44AB-85AF-8D683672859B} : DhcpNameServer =
Notify: AtiExtEvent - Ati2evxx.dll
mASetup: {89B4C1CD-B018-4511-B0A1-5476DBF70820} - k:\windows\system32\rundll32.exe k:\windows\system32\mscories.dll,Install
============= SERVICES / DRIVERS ===============
R? Browser Defender Update Service;Browser Defender Update Service
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? cpuz132;cpuz132
R? Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service
R? libusb0;LibUsb-Win32 - Kernel Driver 03/20/2007,
R? pctgntdi;pctgntdi
R? PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service
R? pctplsg;pctplsg
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache
S? cpuz135;cpuz135
S? IBUpdaterService;Updater Service
S? PCTCore;PCTools KDS
S? pctDS;PC Tools Data Store
S? pctEFA;PC Tools Extended File Attributes
S? PCTSD;PC Tools Spyware Doctor Driver
S? sdAuxService;PC Tools Auxiliary Service
S? sdCoreService;PC Tools Security Service
S? SI3112r;Silicon Image SiI 3512 SATARaid Controller
S? TfFsMon;TfFsMon
S? TfNetMon;TfNetMon
S? TfSysMon;TfSysMon
S? ThreatFire;ThreatFire
=============== Created Last 30 ================
2012-09-12 17:41:08 -------- d-----w- e:\program files\Unlocker
==================== Find3M ====================
2012-07-06 13:58:51 78336 ----a-w- e:\windows\system32\browser.dll
2012-07-04 14:05:18 139784 ----a-w- e:\windows\system32\drivers\rdpwd.sys
2012-07-03 15:07:44 832512 ----a-w- e:\windows\system32\wininet.dll
2012-07-03 15:07:43 1830912 ------w- e:\windows\system32\inetcpl.cpl
2012-07-03 15:07:42 78336 ----a-w- e:\windows\system32\ieencode.dll
2012-07-03 15:07:42 17408 ----a-w- e:\windows\system32\corpol.dll
2012-07-03 13:40:15 1866112 ----a-w- e:\windows\system32\win32k.sys
============= FINISH: 18:46:36.01 ===============
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Old 09-18-2012, 04:08 PM   #2
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Old 09-19-2012, 12:47 AM   #3
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OS: Vista and XP dual boot

Many thanks for thsi detailed reply but I think I've managed to remove it entirely now.

Thanks again.
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Old 09-19-2012, 09:02 AM   #4
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