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PUP.Optional.Somoto

This is a discussion on PUP.Optional.Somoto within the Resolved HJT Threads forums, part of the Tech Support Forum category. Hi. Just done a Malwarebytes scan which found PUP.Optional.Somoto in my downloads folder. Says it's infected in my DVDShrink download.


 
 
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Old 08-01-2013, 06:50 AM   #1
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Hi.

Just done a Malwarebytes scan which found PUP.Optional.Somoto in my downloads folder. Says it's infected in my DVDShrink download.

Can't seem to find any information on this. Is this harmless adware, or should I be worried?

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Old 08-02-2013, 10:42 AM   #2
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Well....lets take a look and see what we can find.

Hi and Welcome!!

My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to the topic if you have not already done so.
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.


Having said that.... Let's get going!!
----------

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here )
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt

Attach.txt
----------

AdwCleaner
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
----------

Please download aswMBR to your desktop.
  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.


Click the image to enlarge it
----------

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Old 08-03-2013, 08:41 AM   #3
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Here's the reports.

With AdwCleaner, was I meant to scan 1st?
Attached Files
File Type: txt aswMBR.txt (1.9 KB, 54 views)
File Type: txt attach.txt (6.6 KB, 23 views)
File Type: txt dds.txt (13.1 KB, 37 views)
File Type: txt AdwCleaner[S1].txt (310 Bytes, 35 views)
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Old 08-03-2013, 01:57 PM   #4
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Hi,

Good question about AdwCleaner, but no I wanted you to select Delete. :)

If you don't mind, please repost that log as it looks like it got cut off.

If that is all you have, please run AdwCleaner (using the Delete option this time) once again and post the new log.
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Old 08-04-2013, 05:42 PM   #5
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Here are the 2 files I have.
Attached Files
File Type: txt AdwCleaner[S1].txt (310 Bytes, 42 views)
File Type: txt AdwCleaner[S2].txt (861 Bytes, 28 views)
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Old 08-04-2013, 07:06 PM   #6
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ComboFix

Download Combofix from either of the links below, and save it to your desktop.
Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.


--------------------------------------------------------------------

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

--------------------------------------------------------------------

Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.
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Old 08-06-2013, 05:23 AM   #7
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Here's the combofix log.
Attached Files
File Type: txt Combofix.txt (16.1 KB, 66 views)
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Old 08-06-2013, 07:17 PM   #8
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ComboFix
  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
    Quote:

    ClearJavaCache::

    DDS::
    Trusted Zone: clonewarsadventures.com
    Trusted Zone: freerealms.com
    Trusted Zone: soe.com
    Trusted Zone: sony.com
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.


  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
----------

Post the new ComboFix log and let me know how your system is running now?
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Old 08-07-2013, 06:04 AM   #9
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New log.
Attached Files
File Type: txt Combofix2.txt (15.1 KB, 32 views)
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Old 08-07-2013, 06:08 AM   #10
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Quote:
and let me know how your system is running now?
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Old 08-07-2013, 09:13 AM   #11
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Sorry missed that.

Mine systems been running fine, not had any problems. Only reason I virus scanned was on a complete whim.
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Old 08-07-2013, 10:06 AM   #12
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Ok that sounds good then...

Providing there are no other malware related problems...

IT APPEARS THAT THE LOGS WE HAVE NOW ARE NOW CLEAN! GREAT JOB!!

This infection appears to have been cleared, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
----------

The following will implement some cleanup procedures as well as reset System Restore points:

Press the Windows key + R and this will open the Run text box. Copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the ..X and the /U that needs to be there.)


----------

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop. If you did not have Malwarebytes Antimalware before, I would keep it and run it weekly.
----------

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. FireFox If you use Firefox, I recommend installing the following add-ons to help make your Firefox browser more secure:
NoScript
AdBlock Plus

3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. **There are firewalls that could be downloaded and used but I would personally only recommend using one of the following below:
Online Armor Free
Agnitum Outpost Firewall Free
Comodo Firewall Free

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

7. Finally, I strongly recommend that you read Miekiemoes' great advice How to prevent malware.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
----------
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Old 08-08-2013, 11:07 PM   #13
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