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XP repair didn't work

2K views 9 replies 5 participants last post by  CCT 
#1 ·
Hi. Please see the attached thread regarding malware which has stopped me logging into Windows. Following the advice I have contacted the manufacturer and obtained the OEM reinstallation and repair disk.

I have run a repair but the problem has not gone away - when I try to login the user is immediately logged off.

Please can you advise me?

This is the original thread:
http://www.techsupportforum.com/f100/unable-to-carry-out-first-steps-411302.html

Thanks

Dunnie
 
#4 ·
Thank you Blade and Dogg for your comments. I have no idea how to remove the virus when I cannot get into windows! In the previous thread I was advised to get the OEM repair disk to enable me to get into windows to follow the TSF steps to remove the virus.

Chicken and egg....
 
#10 ·
dunnie64, the options are:

Create a bootable cd with virus scanners etc and boot to it and try to clean the infections, then try and repair install.

Take the drive out and slave it and run virus scans on it and try to clean the infections, then try a repair install.

Take it to a shop that will do one or both of the above.

Take the drive out, slave it, recover anything you can, then zero-fill the drive, format and reload.
 
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