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This is a discussion on XP repair didn't work within the Windows XP Support forums, part of the Tech Support Forum category. Hi. Please see the attached thread regarding malware which has stopped me logging into Windows. Following the advice I have


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Old 10-10-2009, 10:32 AM   #1
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Hi. Please see the attached thread regarding malware which has stopped me logging into Windows. Following the advice I have contacted the manufacturer and obtained the OEM reinstallation and repair disk.

I have run a repair but the problem has not gone away - when I try to login the user is immediately logged off.

Please can you advise me?

This is the original thread:
http://www.techsupportforum.com/f100...ps-411302.html

Thanks

Dunnie

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Old 10-10-2009, 12:11 PM   #2
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A repair won't matter if you are infected. You need to ensure your HDD is clean. Have you completed the clean up in the other thread?

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Old 10-10-2009, 01:09 PM   #3
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Remove the virus first. A "repair install" doesn't always work, as viruses sometimes leave unrecoverable damage. Then you just have to completely reinstall.
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Old 10-10-2009, 01:18 PM   #4
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Thank you Blade and Dogg for your comments. I have no idea how to remove the virus when I cannot get into windows! In the previous thread I was advised to get the OEM repair disk to enable me to get into windows to follow the TSF steps to remove the virus.

Chicken and egg....
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Old 10-10-2009, 02:09 PM   #5
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Will the PC boot into Safe Mode?
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Old 10-10-2009, 02:21 PM   #6
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No. Per the previous thread, attached to the first posting in this thread, it will not boot in safe mode, it won't go back to last known good configuration....
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Old 10-10-2009, 02:24 PM   #7
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So then if a Repair didn't work, you best bet would be to boot from your XP CD, format the HDD, and reinstall Windows.
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Old 10-10-2009, 03:06 PM   #8
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Send a message via Yahoo to trip1red

http://michaelstevenstech.com/XPrepairinstall.htm guide here
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Old 10-14-2009, 10:55 AM   #9
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Bump please
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Old 10-14-2009, 11:01 AM   #10
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dunnie64, the options are:

Create a bootable cd with virus scanners etc and boot to it and try to clean the infections, then try and repair install.

Take the drive out and slave it and run virus scans on it and try to clean the infections, then try a repair install.

Take it to a shop that will do one or both of the above.

Take the drive out, slave it, recover anything you can, then zero-fill the drive, format and reload.

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