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XP login screen wont show, blank screen and cant get to desktop?

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Old 09-18-2008, 01:41 PM   #1
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Hi,

I cant get into my desktop. When i start my pc XP loads, and it starts the last known good configuration. I then seen the xp loading screen.

Next i should be able to see the login screen, however this is a blank black screen, the mouse is visible and i can move it around the screen, but i cant see anything to log into the desktop.

I dont know why this has happened, it was working last night. The only thing i can think of was my brother switched the power off as it was shutting down. The shut down had automatic updates running (i think) at the time the power switches were turned off.

How do i solve this so i can see the login screen and get into my pc?

Hope someone can help, cheers.

Paul

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Old 09-18-2008, 02:39 PM   #2
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Hello Paul

Boot into Safe Mode Options Screen (the one with Last Known Good Configuration on it) by pressing F8 at bootup and choose
'Safe mode with command prompt'

At the command prompt type
C:\Windows\system32\restore\rstrui.exe

Hopefully this will open System Restore, so restore to before the problem started
http://bertk.mvps.org/

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Old 09-18-2008, 02:54 PM   #3
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Hi,

I have just tried that and i cant boot into safe mode or safe mode with comand prompt.

I press F8 - safe mode with command prompt - then select the windows xp.

I then get a load of text on the screen going on about a partition and drivers. I then wait for 10 seconds or so and i goes into safe mode, but i hit the same problem.... black screen, white mouse icon which i can move around, and thats about all i can do.

I have got the xp install cd, so i tired to boot from that and enter repair mode, i get asked to enter an admin password (which i dont know) all i know is that my password to log on to my system was 'a' that was it, and its no accepting that, so i have not got a clue what it is, as far as i know i have never had one.

So im kinda stuck really. I cant get into anything, but i have important files on my pc and i dont want to loose them, so i would like to avoid reinstalling. Last time i did that it messed everything up.

Any ideas? thanks for the reply.
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Old 09-18-2008, 03:39 PM   #4
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OK

When asked for a password just press ENTER

If that works and you get the command prompt, type
fixmbr
Enter

Then type
fixboot
Enter

Type EXIT

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Old 09-19-2008, 01:55 AM   #5
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I cant hit enter as the option says press enter to Exit.
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Old 09-19-2008, 04:40 AM   #6
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You are in the Recovery Console?

The correct way is, if you did not set a password just press ENTER

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Old 09-25-2008, 11:24 AM   #7
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Hello again,

Yes i can now get on to the cmd prompt, i did this through booting from windows xp home cd, then entering recovery mode.

It asked me 'what installation would you like to log onto?' so i guessed an hit '1', which worked then hit ENTER as the admin password. now i get the command prompt

c:\windows>

What should i type in here now then to fix the problem?

I tried system32\restore\rstrui.exe
then i tried change directory - cd c:\windows\system32\restore\rstrui.exe
and i get 'this command is not recognised' so i dont know how to run that one

Secondly i tried at c:\windows\fixmbr

Then i got CAUTION! 'This computer appears to have a non-standard or invalid master boot record'. FIXMBR may damage your partition tables if you proceed. This could cause all the partitions on the current hard drive to become inaccessible. If you are not having problems accessing you drive, do not continue....Are you sure you want to write a new MBR?

What do i do here? Not sure what to do, as i dont want to loose anything on my pc, such as my personal data.

What next...just say yes??....

Thanks
Paul



I
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Old 09-25-2008, 11:46 AM   #8
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That dire warning that you get after using the Fixmbr command is pretty common. That's the standard message when the MBR needs fixing!
I've proceeded with it on plenty of occasions and never had a problem yet.
Just do it.

Then type
fixboot
Enter

Type EXIT

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Old 09-25-2008, 03:36 PM   #9
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ive done that and it when i enter fixboot it says do you want to write a new bootsector to the partition H:???

Shouldnt it be c:\ ???

Is this ok? Should i say Yes or do something else?
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Old 09-25-2008, 04:03 PM   #10
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i clicked Yes anyway, and then exit however it hasn't worked, i still get the blank screen on the login but i can move my mouse around.

Anything else i could try to fix this?
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Old 09-26-2008, 02:24 AM   #11
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anyone? please.
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Old 09-26-2008, 03:02 AM   #12
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Quote:
ive done that and it when i enter fixboot it says do you want to write a new bootsector to the partition H:???

Shouldnt it be c:\ ???
Yes it should have been "C".
I have never seen that error before

Let`s run chkdsk on the drive and see what it reports

Before you do that I think you should take some precautions. Can you slave the drive in another machine and copy off all your files? If there are bad sectors on the drive chkdsk will try to repair them and files can be lost or corrupted. So please do this first.

Run chkdsk
At the command prompt
chkdsk /r (there is a space before /)

OR
Instead of chkdsk you could run the manufacturer`s diagnostics on the drive.
http://www.tacktech.com/display.cfm?ttid=287

If you don't know the make of hard drive Hitachi Drive Fitness Test will work with any make.
The 3rd download is for a bootable CD image.

.
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Old 09-28-2008, 10:21 AM   #13
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Hello again,

chkdsk found and fixed one problem, however when i restarted my pc i get the same black blank screen where i can move my mouse pointer, safe mode is the same!??

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