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xp does not shut down

5K views 1 reply 2 participants last post by  ThorXP 
#1 ·
hello all,

suddenly my computer will not let me shut down. i press start and shut down and it just goes back to the desktop. i looked around for solutions and found one about the usb hub which i tried and it hasn't helped. the other article was about advanced power management, but for some reason my computer does not have an apm tab in power options (it does not exist in device manager either).

thanks,
-j
 
#2 ·
Welcome to TSF....

Give this a try:

Windows xp shutdown & restart troubleshooting

http://www.aumha.org/win5/a/shtdwnxp.php

Also there are other reasons that this happens it could also be a bad or corrupt file in the programs that run in the background or a bad sound file for the shutdown music.
 
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