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Windows hangs at blue XP logo screen!

3K views 1 reply 2 participants last post by  Geekgirl  
#1 ·
Yesterday I was installing Nero on my PC, and after a few of the steps it was taking extra long time so I thought it had crashed. I turned off my computer by holding in the power button and turned the computer back on. Now, the PC just sits at a blue screen with the Windows XP logo that comes up after the boot screen and just before the logon screen should appear.

I cannot do anything when this happens apart from turn the computer off. I have tried restarting in Safe Mode, and "Last Known Configuration that Worked" but still the same happens. I really need to get back on the computer as I have tons of work, portfolios etc that I need to get back working on etc. Also this is a reason why I cannot reinstall Windows/format the hard drive etc. I do not have a Windows XP CD to to anything with that by the way.

Thank you in advance :sigh:
 
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