windows explorer has encountered a problem and needs to stop.

[dimple nepal]

whenever i double click on my computer , my documents and so on a message pop up saying windows explorer has encountered a problen and needs to close. with three options debug, send error report and dont send.tell me what to do?

[etcsavvy]

First fix would be to ditch xp, or re-installing it. Short of that, you should start by making sure your anti-virus, anti-malware is up to date, and find out if this error occurs when you boot into 'Safe Mode.' Another easy thing to try is creating a new user, log in as that user to see if you get the same error.

Good luck.


i hate to love xp

[spunk.funk]

Boot off of the Windows Disc Or download the Recovery Console ISO. Burn it to CD with IMGBurn Boot off of the CD and get to the Recovery Console. Here type chkdsk /R and press enter. The Check Disk utility will try and fix any file errors.
You can also download the ISO image for Seatools or Drive Fitness in my signature and burn the image to a CD using IMGBurn also in my signature and boot off of the newly created CD and run the Quick and Advanced tests on the HDD to test the integrity of the drive.