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Old 05-27-2009, 10:21 PM   #1
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I'm trying to connect my girlfriend's laptop to our wireless network.

I've installed her network adaptor, a NETGEAR WG111v2 and it's working fine, the computer is connected to the network. Initially it said "limited connectivity", and the error was that "the network did not assign a network address". I seem to have solved this by assigning an IP address manually, based on the logical address after looking at the IP addresses of the other computers on the network (192.168.0.105).

Now it think it's connected ok, but when I open explorer and type in a url it says "This page cannot be displayed". Every other computer on the network is connected to the internet with no problem.

What country are you located in: Australia
Name of your ISP (Internet Service Provider). E-Wire
What is the expected Upstream/Downstream speed for your ISP Connection? Not sure
Make and exact model of the broadband modem. TERAYON TJ715 (chi)
Make and exact model and hardware version of the router (if a separate unit). NETGEAR RP614
Wireless Access Point: NETGEAR WG602
Connection type: wireless.
If wireless, encryption used: WEP.
Make and model of your computer: Acer Extensa 2300 Intel Celeron M processor 1500MHz, 1.50GHz, 224 MB of RAM.
Version and patch level of Windows on all affected machines: XP-Home SP3
The Internet Browser in use: IE 6.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? No.

If there are other computers on the same network, are they experiencing the same issue, or do they function normally? The other computers are fine.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lou>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Lou>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\Lou>NBTSTAT -n

Local Area Connection 4:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Wireless Network Connection 7:
Node IpAddress: [192.168.0.105] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
LOUISE <00> UNIQUE Registered
LOUISE <20> UNIQUE Registered
MCDONALD <00> GROUP Registered

C:\Documents and Settings\Lou>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Louise
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-C0-9F-6C-55-4D

Ethernet adapter Wireless Network Connection 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WG111v2 54Mbps Wireless USB
2.0 Adapter #3
Physical Address. . . . . . . . . : 00-1E-2A-EF-35-ED
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.105
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 203.121.192.4
203.121.192.254

Thanks for your help,

Renan.

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Old 05-28-2009, 01:48 AM   #2
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Hello and Welcome to TSF,

Did you reboot pc after installing the wireless driver?

Start -> run type "CMD" without the quotes. Press Enter.
At the prompt type:

"ipconfig /release" ENTER
"ipconfig /flushdns" ENTER
"ipconfig /renew" ENTER

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Old 05-28-2009, 02:18 AM   #3
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Thanks for your reply.

I've rebooted the computer several times since I installed the driver.

This is the output: (Note, the "Local Area Connection 4" is not the one I'm trying to get up and running. The one I'm interested in is "Wireless Network Conection 7", I'm not sure why it doesn't refer to that one).

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lou>ipconfig /release

Windows IP Configuration

No operation can be performed on Local Area Connection 4 while it has its media
disconnected.

C:\Documents and Settings\Lou>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Documents and Settings\Lou>ipconfig /renew

Windows IP Configuration

No operation can be performed on Local Area Connection 4 while it has its media
disconnected.

Thanks again,

Renan.
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Old 05-28-2009, 02:22 AM   #4
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Ok I see,

Check device manager for any yellow ! marks
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Old 05-28-2009, 02:28 AM   #5
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Checked Device Manager, there are no yellow exclamation marks.
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Old 05-28-2009, 02:49 AM   #6
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And you see the wireless adapter listed there?
should of said this in the last post.
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Old 05-28-2009, 02:57 AM   #7
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Yes it's there, it's installed just fine.

The computer connects to the wireless network, but despite the "connected" status, it won't access the internet.
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Old 05-28-2009, 04:36 AM   #8
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Go to services under admin tools in control panel
Stop the WLAN service (near bottom of page) now restart it and reboot pc
are you able to surf internet now?
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Old 05-28-2009, 05:19 PM   #9
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I opened up Services but there was no WLAN listed. I restarted something called "Wireless Zero Configuration" and reboted but it didn't work.
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Old 05-28-2009, 05:35 PM   #10
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Set the Wireless IP address back to Automatic. Run the commands Release, FlushDNS and Renew again. Still in the command prompt,Is the Wireless adapter listed when you type Ipconfig /All ?
Go to Start/Run and type services.msc scroll down to Wireless Zero Configuration, right click it and choose Properties. Make sure the service is Started and Startup Type is set to Automatic, not Manual or Disabled.
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Old 05-28-2009, 05:48 PM   #11
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Ok I set it back to automatic, and now there's a little yellow exlamation mark in the taskbar for the wireless symbol, and it says "limited or no connectivity".

This is what I get:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lou>ipconfig /release

Windows IP Configuration

No operation can be performed on Local Area Connection 4 while it has its media
disconnected.
IP Address for adapter Wireless Network Connection 7 has already been released.

C:\Documents and Settings\Lou>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Documents and Settings\Lou>ipconfig /renew

Windows IP Configuration

No operation can be performed on Local Area Connection 4 while it has its media
disconnected.
An error occurred while renewing interface Wireless Network Connection 7 : unabl
e to contact your DHCP server. Request has timed out.

C:\Documents and Settings\Lou>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Louise
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-C0-9F-6C-55-4D

Ethernet adapter Wireless Network Connection 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WG111v2 54Mbps Wireless USB
2.0 Adapter #3
Physical Address. . . . . . . . . : 00-1E-2A-EF-35-ED
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.185.89
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

Thanks.
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Old 05-28-2009, 06:01 PM   #12
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Can you connect Wired?
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Old 05-28-2009, 06:13 PM   #13
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I tried connecting it straight to the router with an ethernet cable but it didn't work. Bear in mind though that I don't know what I'm doing so that might be why it didn't work.
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Old 05-28-2009, 06:26 PM   #14
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what is the make and model of the laptop ? and does her laptop by chance have a firewall runniing like zonealarm? is the wireless router setup with WEP enabled and if so ,,,do you have the wep encryption key entered in the setup for the netgear usb wireless network adapter??
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Old 05-28-2009, 06:27 PM   #15
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Is there a proxy blocking any network connections or something on that computer? Also Norton might. Go to run, type "msconfig", and go to Services. Make sure that the wireless zero configuration is selected. If it is not, select it, and reboot.
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Old 05-28-2009, 06:30 PM   #16
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never mind my first question I reread your initial post and it looks like its an Acer


Acer Extensa 2300 Intel Celeron M processor 1500MHz, 1.50GHz, 224 MB of RAM.
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Old 05-28-2009, 06:35 PM   #17
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It's an Acer Extensa 2300. She has AVG Free 8.0 installed. The network connection (before, when I had manually assigned the IP address) said "Connected, Firewalled". I tried disabling the anto-virus software, and it still doesn't work.

There is a WEP encryption, and yes it's entered in the setup.

The Wireless Zero Configuration is selected.
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Old 05-28-2009, 07:04 PM   #18
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are you using the netgear wireless configuration utility that came with the USB adatper? I am not familiar with Wireless Configuration !! avg should not be blocking your internet access try turning off the windows XP firewall and reboot to see if that allows you to connect to the internet I am not sure what Connected, Firewalled means....
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Old 05-29-2009, 01:43 AM   #19
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Means firewall is restricting the internet connection,
Are you using windows firewall or a 3rd party firewall?
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Old 05-29-2009, 03:07 AM   #20
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I don't know! How do I find out??

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