Hello all! I have a bad situation on my PC that I should have fixed but here I am. Last year my XP home was basically crashed (wouldn't boot up, just kept restarting). A friend of mine had an authorized version of XP pro that could be installed which I did. I was able to get to all of my old files on the "home" version and all was fine. I should have retrieved everything and wipped the system.
Here's the problem now. My wifes user account (I have three accounts at log on screen) took some sort of a hit. When she logs her settings are all different and her documents are gone (in desktop and my docs folder). When I log into my account, I can see her original folder as well as one that has a dot followed by some numbers. It seems her account split off into a modified account. I was able to get some of the documents retireved, but some things like Quicken data appears to be gone. If she was hacked....they have our balances but nothing else really as account numbers are not stored in Quicken.
Is there a way to restore her log in so that her original user account appears? At the log in screen it looks the same, but when you click to log in, it takes her to this other account.
Thanks!
Just thought to add this item...before this happened, we were quickly apporaching a full hard drive (145 GB capacity). I just hadn't had time to transfer stuff to our external hard drive. Maybe this problem led to the other? I've got about 12 GB free now....there was less than 1% free space when the problems began. So I guess this could be the problem or does anyone think this is virus/MW related?
Here's the problem now. My wifes user account (I have three accounts at log on screen) took some sort of a hit. When she logs her settings are all different and her documents are gone (in desktop and my docs folder). When I log into my account, I can see her original folder as well as one that has a dot followed by some numbers. It seems her account split off into a modified account. I was able to get some of the documents retireved, but some things like Quicken data appears to be gone. If she was hacked....they have our balances but nothing else really as account numbers are not stored in Quicken.
Is there a way to restore her log in so that her original user account appears? At the log in screen it looks the same, but when you click to log in, it takes her to this other account.
Thanks!
Just thought to add this item...before this happened, we were quickly apporaching a full hard drive (145 GB capacity). I just hadn't had time to transfer stuff to our external hard drive. Maybe this problem led to the other? I've got about 12 GB free now....there was less than 1% free space when the problems began. So I guess this could be the problem or does anyone think this is virus/MW related?