After using my computer yesterday and later trying to restart it, on start up there is a new item starting or attempting to that says "Trend chipaway virus (R) on guard ver 1.64" unfortunatly it only goes to a message screen, starting With.... We are sorry..... I went to set up, bios and disabled it but the computer still wont go past the message. " We are sorry but windows did not start up on the last attempt so it wants me to choose how to start up. safe mode, normally, last good config..... etc but I am unable to move between fields to choose and the counter goes to 0 to start automatically but it never does.... I have to turn off from that point by holding down the power button till it shuts down. what can I do short of taking it in?