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Totally Black Screen appears for a second

2K views 3 replies 3 participants last post by  dai 
#1 ·
Hi,

I am a new member so hope you can help me. I have a very annoying problem. My computer screen will just go blank (totally black) for about a second and then will return to normal. I also have problems with the mouse cursor freezing up for a second or two. I should say that I am not very technical.

It doesn't appear to be a monitor issue. I have reformated the hardrive and reloaded windows XP and it is still doing it. Is it a hardware issue do you think or could it be a virus. I installed SP2 before connecting to the web and the first thing I downloaded was AVG antivirus. Any suggestions would be really appreciated.

Thank you
Joe
 
#3 ·
Thank you for your response

1) I have a Drivers & Utilities Disc that I used during installation. Don't remember anything mentioning motherboard drivers. I would doubt that this is the problem because it happened before the reformat and it was done initially by the shop.

2) No Yellow or Red Flags in device manager.

I should also point out that these mini-crashes seem to only happen when on the net. I have installed all the latest updates for IE.

Any other suggestions
 
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