getting BugCheck 9C, {1, 8054e0f0, f2000000, 195}
recently started getting bsod or computer just locking up when you try todo something. It has a new 120GB Seagate Hard Drive in it with a fresh install of windows xp sp3 factory drivers. 1GB DDR Kingston memory 1 stick. I have ran memtest several times 17 passes no errors also traded out memory with another stick still same locking up. ran seatools on new hd and passed long test and short test. did a fresh install of os again still locking up. tried another hard drive with fresh install still locks up. tried new cpu still locking up. this is a laptop so I took everything out that I could wireless card, modem, cdrom, battery, and it still locking up.. i got this memory dump which is leading to motherboard is my thought since ive tried everything i can think of. seems todo it with charger pluged in or just running on battery. doesnt seem to be overheating put new artic silver on the cpu and gpu but still locking up... HELP!
Toshiba M35x-S149
1GB DDR Kingston Memory
120GB Seagate hard Drive
Intel Pentium M 1400 MHz
Intel 82852 Video
Atheros AR5004G Wireless Card
Realtek RTL8139 NIC
Toshiba Modem
Toshiba DVD-ROM SD-R2512
windows xp home sp3
here is the dump im getting
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000001
Arg2: 8054e0f0
Arg3: f2000000
Arg4: 00000195
Debugging Details:
------------------
NOTE: This is a hardware error. This error was reported by the CPU
via Interrupt 18. This analysis will provide more information about
the specific error. Please contact the manufacturer for additional
information about this error and troubleshooting assistance.
This error is documented in the following publication:
- IA-32 Intel(r) Architecture Software Developer's Manual
Volume 3: System Programming Guide
Bit Mask:
MA Model Specific MCA
O ID Other Information Error Code Error Code
VV SDP ___________|____________ _______|_______ _______|______
AEUECRC| | | |
LRCNVVC| | | |
^^^^^^^| | | |
6 5 4 3 2 1
3210987654321098765432109876543210987654321098765432109876543210
----------------------------------------------------------------
1111001000000000000000000000000000000000000000000000000110010101
VAL - MCi_STATUS register is valid
Indicates that the information contained within the IA32_MCi_STATUS
register is valid. When this flag is set, the processor follows the
rules given for the OVER flag in the IA32_MCi_STATUS register when
overwriting previously valid entries. The processor sets the VAL
flag and software is responsible for clearing it.
OVER - Error Overflow
Indicates that a machine check error occurred while the results of a
previous error were still in the error-reporting register bank (that
is, the VAL bit was already set in the IA32_MCi_STATUS register).
the processor sets the OVER flag and software is responsible for
clearing it. Enabled errors are written over disabled errors, and
uncorrected errors are written over corrected errors. Uncorrected
errors are not written over previous valid uncorrected errors.
UC - Error Uncorrected
Indicates that the processor did not or was not able to correct the
error condition. When clear, this flag indicates that the processor
was able to correct the error condition.
EN - Error Enabled
Indicates that the error was enabled by the associated EEj bit of the
IA32_MCi_CTL register.
PCC - Processor Context Corrupt
Indicates that the state of the processor might have been corrupted
by the error condition detected and that reliable restarting of the
processor may not be possible.
MEMHIRERR - Memory Hierarchy Error {TT}CACHE{LL}_{RRRR}_ERR
These errors match the format 0000 0001 RRRR TTLL
Concatenated Error Code:
--------------------------
_VAL_OVER_UC_EN_PCC_MEMHIRERR_95
This error code can be reported back to the manufacturer.
They may be able to provide additional information based upon
this error. All questions regarding STOP 0x9C should be
directed to the hardware manufacturer.
BUGCHECK_STR: 0x9C_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: csrss.exe
LAST_CONTROL_TRANSFER: from 806f38db to 80533806
STACK_TEXT:
8054e0c8 806f38db 0000009c 00000001 8054e0f0 nt!KeBugCheckEx+0x13
8054e1f4 806eec2e 80042000 00000000 00000000 hal!HalpGetFeatureBits+0x6f
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xaa
STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_ANALYSIS_INCONCLUSIVE
BUCKET_ID: 0x9C_GenuineIntel_ANALYSIS_INCONCLUSIVE
Followup: MachineOwner
---------
recently started getting bsod or computer just locking up when you try todo something. It has a new 120GB Seagate Hard Drive in it with a fresh install of windows xp sp3 factory drivers. 1GB DDR Kingston memory 1 stick. I have ran memtest several times 17 passes no errors also traded out memory with another stick still same locking up. ran seatools on new hd and passed long test and short test. did a fresh install of os again still locking up. tried another hard drive with fresh install still locks up. tried new cpu still locking up. this is a laptop so I took everything out that I could wireless card, modem, cdrom, battery, and it still locking up.. i got this memory dump which is leading to motherboard is my thought since ive tried everything i can think of. seems todo it with charger pluged in or just running on battery. doesnt seem to be overheating put new artic silver on the cpu and gpu but still locking up... HELP!
Toshiba M35x-S149
1GB DDR Kingston Memory
120GB Seagate hard Drive
Intel Pentium M 1400 MHz
Intel 82852 Video
Atheros AR5004G Wireless Card
Realtek RTL8139 NIC
Toshiba Modem
Toshiba DVD-ROM SD-R2512
windows xp home sp3
here is the dump im getting
MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 00000001
Arg2: 8054e0f0
Arg3: f2000000
Arg4: 00000195
Debugging Details:
------------------
NOTE: This is a hardware error. This error was reported by the CPU
via Interrupt 18. This analysis will provide more information about
the specific error. Please contact the manufacturer for additional
information about this error and troubleshooting assistance.
This error is documented in the following publication:
- IA-32 Intel(r) Architecture Software Developer's Manual
Volume 3: System Programming Guide
Bit Mask:
MA Model Specific MCA
O ID Other Information Error Code Error Code
VV SDP ___________|____________ _______|_______ _______|______
AEUECRC| | | |
LRCNVVC| | | |
^^^^^^^| | | |
6 5 4 3 2 1
3210987654321098765432109876543210987654321098765432109876543210
----------------------------------------------------------------
1111001000000000000000000000000000000000000000000000000110010101
VAL - MCi_STATUS register is valid
Indicates that the information contained within the IA32_MCi_STATUS
register is valid. When this flag is set, the processor follows the
rules given for the OVER flag in the IA32_MCi_STATUS register when
overwriting previously valid entries. The processor sets the VAL
flag and software is responsible for clearing it.
OVER - Error Overflow
Indicates that a machine check error occurred while the results of a
previous error were still in the error-reporting register bank (that
is, the VAL bit was already set in the IA32_MCi_STATUS register).
the processor sets the OVER flag and software is responsible for
clearing it. Enabled errors are written over disabled errors, and
uncorrected errors are written over corrected errors. Uncorrected
errors are not written over previous valid uncorrected errors.
UC - Error Uncorrected
Indicates that the processor did not or was not able to correct the
error condition. When clear, this flag indicates that the processor
was able to correct the error condition.
EN - Error Enabled
Indicates that the error was enabled by the associated EEj bit of the
IA32_MCi_CTL register.
PCC - Processor Context Corrupt
Indicates that the state of the processor might have been corrupted
by the error condition detected and that reliable restarting of the
processor may not be possible.
MEMHIRERR - Memory Hierarchy Error {TT}CACHE{LL}_{RRRR}_ERR
These errors match the format 0000 0001 RRRR TTLL
Concatenated Error Code:
--------------------------
_VAL_OVER_UC_EN_PCC_MEMHIRERR_95
This error code can be reported back to the manufacturer.
They may be able to provide additional information based upon
this error. All questions regarding STOP 0x9C should be
directed to the hardware manufacturer.
BUGCHECK_STR: 0x9C_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: csrss.exe
LAST_CONTROL_TRANSFER: from 806f38db to 80533806
STACK_TEXT:
8054e0c8 806f38db 0000009c 00000001 8054e0f0 nt!KeBugCheckEx+0x13
8054e1f4 806eec2e 80042000 00000000 00000000 hal!HalpGetFeatureBits+0x6f
00000000 00000000 00000000 00000000 00000000 hal!HalpWriteCmosTime+0xaa
STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x9C_GenuineIntel_ANALYSIS_INCONCLUSIVE
BUCKET_ID: 0x9C_GenuineIntel_ANALYSIS_INCONCLUSIVE
Followup: MachineOwner
---------
