I just purchased this little Acer notebook (mini laptop) from a friend of a friend, and I am getting this message (This application has failed to start because iertutil.dll was not found. Re-installing the application may fix this problem.) First of all when I purchased it, I brought it home and I could not connect to wifi, but it was fine through ethernet, so i dealt with it. Now I have moved to another city to a relatives house and even though my computer says its connected and excellent, my computer still comes up with an error message, saying that there is a problem and I cant connect.
So I tried to solve the problem by taking a friends advice (
) and I did a system restore to Dec 31st 2011, when I knew I had just bought it. That is where this new message about the iertutil.dll came up.
The following is all I can do with my computer:
_turn on power
_Acer window comes up with a pic of 2 mini laptops with an option to press F12 or F2
_Windows XP Log In page comes up with prompt for my password
_I enter my password
_I press enter
_Immediately comes up Explorer.EXE - Unable to locate component
_And then right back to the pic of the two mini laptops with no options, just a blank screen, and control of the mouse.
I am NOT computer savvy WHAT SO EVER!
I would really appreciate some help
but in "simpleton" terms
Thanks so much for your help!