I got a friend's laptop that she reported the following problems:
BSOD - unknown stop code
No windows start bar/task bar after startup
Problems with the built in wireless connection
The laptop is a Dell Inspiron 220 running Windows XP SP2
When I turned it on... it took 8 and a half minutes to boot into XP. The installation does not have much on it as far as apps. Except for AVG and a formviewer it's pretty much like XP was just loaded, although it looks like it was loaded in July of this year.
Thru MSCONFIG, I disabled all non MS services and starups and restarted. Same thing.... 8 plus minutes to boot into XP. Still no taskbar. I manually restarted explorer.exe which made the full desktop show with the taskbar. I noticed that even after I disabled everything thru msconfig... AVG was still starting the resident shield. Just to eliminate... I uninstalled the entire thing and restarted. This time it booted in about 5 minutes. Most of the time on boot is on the Windows splash screen with the green bar at the bottom.
After this I began having [problems with the HDD and CDROM being recognized in the BIOS. I reseated it a few times and the HDD finally came back online. The CDROM came back after a few more minutes on its own. Oh I forgot.... the machine boots just fine in safe mode. No delays. I checked the event viewer in disk mgmt for errors. I found numerous errors (either Disk or Atapi) with event #11. I checked and found that this might be indicative of a failing HDD or problems with the controller. I ran Hitachi Fit Test on the drive and ran a quick and advanced scan.... all checked out well.
Now I need a little help on which direction to proceed. I've already disabled all services and startups with little change. Can anyone think of a MS Service that starts under normal boot but not safe mode that might be causing this delay??? I'm pretty sure the problem isn't the HDD. Oh...and I found no errors in Device Mgr when I checked into the IDE controller or related hardware.
Thanks for any help.ray:
BSOD - unknown stop code
No windows start bar/task bar after startup
Problems with the built in wireless connection
The laptop is a Dell Inspiron 220 running Windows XP SP2
When I turned it on... it took 8 and a half minutes to boot into XP. The installation does not have much on it as far as apps. Except for AVG and a formviewer it's pretty much like XP was just loaded, although it looks like it was loaded in July of this year.
Thru MSCONFIG, I disabled all non MS services and starups and restarted. Same thing.... 8 plus minutes to boot into XP. Still no taskbar. I manually restarted explorer.exe which made the full desktop show with the taskbar. I noticed that even after I disabled everything thru msconfig... AVG was still starting the resident shield. Just to eliminate... I uninstalled the entire thing and restarted. This time it booted in about 5 minutes. Most of the time on boot is on the Windows splash screen with the green bar at the bottom.
After this I began having [problems with the HDD and CDROM being recognized in the BIOS. I reseated it a few times and the HDD finally came back online. The CDROM came back after a few more minutes on its own. Oh I forgot.... the machine boots just fine in safe mode. No delays. I checked the event viewer in disk mgmt for errors. I found numerous errors (either Disk or Atapi) with event #11. I checked and found that this might be indicative of a failing HDD or problems with the controller. I ran Hitachi Fit Test on the drive and ran a quick and advanced scan.... all checked out well.
Now I need a little help on which direction to proceed. I've already disabled all services and startups with little change. Can anyone think of a MS Service that starts under normal boot but not safe mode that might be causing this delay??? I'm pretty sure the problem isn't the HDD. Oh...and I found no errors in Device Mgr when I checked into the IDE controller or related hardware.
Thanks for any help.ray: