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[SOLVED] What does this mean?

This is a discussion on [SOLVED] What does this mean? within the Windows XP Support forums, part of the Tech Support Forum category. Can any one tell me what this error means and what I should do about it? it would be helpful


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Old 09-27-2007, 02:17 PM   #1
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Can any one tell me what this error means and what I should do about it? it would be helpful if I could take care of it as quickly as possible.


hpqthb80.exe - Common Language Runtime Debugging Services
Application has generated an exception that could not be handled.

Process id=0x2b4 (692), Thread id=0x2b8 (696).

Click OK to terminate the application.
Click CANCEL to debug the application.



Thank you!

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Old 09-27-2007, 03:11 PM   #2
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I must confess I've never come across this before. What were you doing that generated this error?

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Old 09-27-2007, 04:15 PM   #3
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I just simply turned my computer on and left the room, returning later found this message on my screen. I have left it there and I just don't know what I should click.
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Old 09-27-2007, 07:23 PM   #4
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Is there anybody that knows what to do with this?
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Old 09-28-2007, 01:52 AM   #5
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Sorry I didn't reply before. That's the problem with Time Zones.
Out of curiousity, click Cancel and see what messages it produces during the debugging. This may give a clue as to what it is. In the meantime I'll ask my colleagues in programming to have a look. Also, could you let me know if this is an HP machine or if you have an HP printer?
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Old 09-28-2007, 02:32 AM   #6
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Are the error messages you get produced by XP???

Make sure there's no disc in the CD drive and reboot.
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Old 09-28-2007, 06:31 AM   #7
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Its gone now!

I needed to shut down my computer last night and now that I turned it back on -- its gone. But yes I do have a HP printer, maybe it had to do with that. Now that I think of it we did have a power outage the morning that the message apperared but I had my computer shut off when it happened. However my printer is always on for the sake of the copier features. Do you think that had anything to do with it?
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Old 09-28-2007, 08:50 AM   #8
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Hi again. The reason I couldn't find it was you'd typed the name incorrectly. It's actually hpqthb08.exe. It's part of HP Zone Image. I don't really know why it appeared, but as long as everything is OK now I'll mark this thread "solved". If you get any further problems feel free to post back.
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Old 09-28-2007, 09:15 AM   #9
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Oops!
Sorry but thank you for your help anyway.
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Old 10-04-2007, 12:49 PM   #10
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JohnthePilot,

Well, the message has come back again a couple times and seems to show up on occasion when I turn my computer on.

Any suggestions?
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Old 10-04-2007, 12:57 PM   #11
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Hi Susanna,
I really don't know. It appears that there are bugs in the Microsoft Common Language Runtime Debugging Services. If it's not causing any other problems, I'd just ignore it.
Regards,
John.
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Old 10-04-2007, 01:11 PM   #12
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Thank you kindly,
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Old 10-04-2007, 01:31 PM   #13
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No problem, but as I said before, if you have any problems, post back.
John.

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