[SOLVED] Error 1001.InstallUtilLib.dll: Unknown error

ashwin.terminat · 03-21-2009, 05:04 AM

Everytime I try to install a software, I get this annoying popup, and all action is rolled back... Any idea how to fix it?? I don't use InstallShield by the way. So the hotfix available doesn't work... :(

**CCT** · 03-21-2009, 05:42 AM

Hello; while there is an InstallUtilLib.dll and an InstallUtil.exe, there is not, that I can find, an InstallUtilLib.exe.

ashwin.terminat · 03-21-2009, 06:48 AM

very sorry... its .dll... Is there any way for me to change the topic title??

**POADB** · 03-21-2009, 06:52 AM

Title changed. I'll leave CCT to assist.

**CCT** · 03-21-2009, 07:22 AM

'I don't use InstallShield by the way.'

So, what do you use?

ashwin.terminat · 03-21-2009, 08:35 AM

How do I explain... Umm... Like to use the Hotfix provided on the net for this Error, you need to have InstallShield Installed... A software to make setups... And I dont have it installed... I dont use any software to make setups... Because I dont make any....

**CCT** · 03-21-2009, 08:38 AM

No, my question referred to this :"Everytime I try to install a software......... I don't use InstallShield by the way."

If you don't use MSInstaller, what do you use?

ashwin.terminat · 03-21-2009, 08:42 AM

huh??Ok wait, because the Hotfix for this problem, when I tried to run it on my computer, it said InstallShield not installed... So I presume that I don't have InstallShield on my system... I think MSInstaller and Installshield are two different things...

**CCT** · 03-21-2009, 08:51 AM

Some software/programs come with a built-in InstallShield but it is my undertsnading that XP has it anyway as part of MSI. Perhaps it is corrupted.

It could well be that updating to version 3 will fix this problem:

http://www.microsoft.com/downloads/d...displaylang=en

edit: there is a method of re-installing the InstallShield component alone also; http://support.microsoft.com/kb/888019

I think they are all related - I may well be wrong.

Re-installs/updates shouldn't hurt anyway.

gl

Perhaps running sfc /scannow would be sufficient;

http://support.microsoft.com/kb/310747

ashwin.terminat · 03-21-2009, 09:06 AM

well the MSI update didn't help... Here's something else, it happens only while installing the Printer drivers... When I tried installing the Drivers y'day, I got the same error, and today when I'm installing Nitro PDF, I'm getting the same error when it tries to install the printer driver.

**CCT** · 03-21-2009, 09:10 AM

Is this happening on automatic discovery and install?

Or, have you tried cancelling that and doing a manual install?

ashwin.terminat · 03-21-2009, 09:14 AM

Well for Nitro PDF its automatic... Whereas for the Actual Driver installation, its manual...

**CCT** · 03-21-2009, 09:27 AM

Well, sfc /scannow should fix any normal 'problems' re damaged drivers.

The Nitro PDF software would be involved with the printer at some point, but how this gets that same error I don't know.

Out of ideas here.

ashwin.terminat · 03-22-2009, 12:12 AM

ok can someone upload their own InstallUtilLib.dll file from :
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
on their system and post the link here?? (Note the previous path is for XP)

**POADB** · 03-22-2009, 02:28 AM

ashwin,

Have you tried to run System File Checker as CCT suggested?

Go to Start > Run and type: sfc /scannow and hit enter. Allow it to complete.

In addition, you can try to re register the dll:
Navigate to the dll file and then right click and 'open with'. Click browse, and open the file with C:\Windows\System32\regsvr32.exe

Finally, you can download a new dll from here:

http://www.dll-files-download.com/I/...1-13/6946.html

ashwin.terminat · 03-22-2009, 02:58 AM

I don't have the Windows XP CD with me right now to run the sfc scan. And regsvr32.exe gave me,

"C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\InstallUtilLib.dll was loaded, but the Dll RegisterServer enter point was not found.

This File cannot be registered."

ashwin.terminat · 03-22-2009, 02:59 AM

i thought a Re-installation of .NET Framework 2.0 may help, but it doesn't install... I get the same error midway through....

**POADB** · 03-22-2009, 03:08 AM

OK - try downloading a new.

ashwin.terminat · 03-22-2009, 03:35 AM

I did... I even asked my friend to send over the file from his computer... Same error.. :(

**CCT** · 03-22-2009, 03:56 AM

Try unregistering and then re-registering per; http://www.tech-archive.net/Archive/.../msg00177.html

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