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slow slow slow - hard drive almost never stops

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Old 01-25-2010, 12:58 AM   #1
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Location: canada
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OS: xp



Our computer is extremely slow....we need help...we are running XP, 512MB RAM, ASUS mother board.

This is what process explorer had at the time

Process PID CPU Description Company Name
wmiprvse.exe 2528 WMI Microsoft Corporation
WinRAR.exe 3272 WinRAR archiver Alexander Roshal
wuauclt.exe 1828 Windows Update Microsoft Corporation
taskmgr.exe 2156 Windows TaskManager Microsoft Corporation
TomTomHOMEService.exe 324 Windows Service for TomTom HOME TomTom
smss.exe 740 Windows NT Session Manager Microsoft Corporation
winlogon.exe 924 Windows NT Logon Application Microsoft Corporation
msmsgs.exe 584 Windows Messenger Microsoft Corporation
explorer.exe 1568 1.47 Windows Explorer Microsoft Corporation
WinCinemaMgr.exe 624 WinCinema Manager
TomTomHOMERunner.exe 600 System Tray application for TomTom HOME TomTom
procexp.exe 2684 7.35 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
LXSUPMON.EXE 412 Supplies Monitor Lexmark International Inc.
spoolsv.exe 1940 Spooler SubSystem App Microsoft Corporation
services.exe 968 Services and Controller app Microsoft Corporation
realsched.exe 3500 RealNetworks Scheduler RealNetworks, Inc.
RpsSecurityAwareR.exe 3412 Radialpoint 8.0.34 Bell
Fws.exe 1328 Radialpoint 8.0.34 Bell
SanaMonitor.exe 1788 Primary Response SafeConnect application Sana Security
SanaAgent.exe 868 Primary Response SafeConnect application Sana Security
PD91Engine.exe 2320 PD91Engine Module Raxco Software, Inc.
PD91Agent.exe 1772 PD91Agent Module Raxco Software, Inc.
nvsvc32.exe 1668 NVIDIA Driver Helper Service, Version 28.32 NVIDIA Corporation
hh.exe 3988 Microsoft® HTML Help Executable Microsoft Corporation
mmc.exe 1924 Microsoft Management Console Microsoft Corporation
mmc.exe 4092 Microsoft Management Console Microsoft Corporation
lsass.exe 988 LSA Shell (Export Version) Microsoft Corporation
LEXPPS.EXE 1980 LEXPPS.EXE Lexmark International, Inc.
LEXBCES.EXE 1908 LexBce Service Lexmark International, Inc.
ScanningProcess.exe 2500 Kaspersky AV Scanner Kaspersky Lab.
jucheck.exe 2824 Java(TM) Update Checker Sun Microsystems, Inc.
jqs.exe 1652 Java(TM) Quick Starter Service Sun Microsystems, Inc.
jusched.exe 512 Java(TM) Platform SE binary Sun Microsystems, Inc.
Interrupts n/a Hardware Interrupts
GoogleToolbarNotifier.exe 576 GoogleToolbarNotifier Google Inc.
chrome.exe 2752 Google Chrome Google Inc.
chrome.exe 2568 Google Chrome Google Inc.
chrome.exe 3112 Google Chrome Google Inc.
chrome.exe 3580 Google Chrome Google Inc.
chrome.exe 1876 Google Chrome Google Inc.
chrome.exe 3096 Google Chrome Google Inc.
chrome.exe 2476 Google Chrome Google Inc.
svchost.exe 1148 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1196 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1292 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1628 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1720 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1180 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 300 Generic Host Process for Win32 Services Microsoft Corporation
devldr32.exe 716 DevLdr32 Creative Technology Ltd.
DPCs n/a Deferred Procedure Calls
casvc.exe 732 CyberArmor Service InfoExpress
pcshelp.exe 448 CyberArmor Client Helper InfoExpress
pcs.exe 992 CyberArmor Client InfoExpress
ctfmon.exe 592 CTF Loader Microsoft Corporation
csrss.exe 860 Client Server Runtime Process Microsoft Corporation
BISA.exe 536 Bell Internet Service Advisor Bell
Rps.exe 1796 Bell Internet Security Services Main Application Bell
VaultClientUpgrade.exe 640 Backup Manager Module Bell Canada
VaultClientSRV.exe 260 Backup Manager Module Bell Canada
alg.exe 3544 Application Layer Gateway Service Microsoft Corporation
System Idle Process 0 91.18
System 4
pcshelp.exe 1092 CyberArmor Client Helper InfoExpress
LaunchU3.exe 664
BISAComHandler.exe 4036 Radialpoint Inc.

What should we do

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Old 01-25-2010, 04:12 AM   #2
dai
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Location: west australia
Posts: 74,478
OS: win 7 32x 64x rtm



for a start you need to double your ram

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them


do a disk cleanup and defrag

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Old 01-25-2010, 08:09 AM   #3
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Posts: 47
OS: XP Pro



How many different AV softwares do you have installed ? They are a tremendous source of slow-down. You only need one good one.

Usually, when people go overboard on AV software, it's usually because they are infected and are trying to fix it. (It doesn't, as AV software does not repair system file damage.

Use this for the defrag. Do the "monthly" defrag. It will take at least an hour:

http://www.mydefrag.com/

If you are not using the Lexmark printer, get rid of the software. These softwares also dramatically slow-down a computer.

Uninstall the Java (you can reinstall later) and get rid of the Google toolbar (crapware).

One Google hit reports the sandisk Cruzer "U3" software is detected as malware. That may be giving your AV software(s) fits. I don't think it's useful, and I'd get rid of it.

Bell Internet seems to have a lot of JUNK installed.

Do you do any P2P filesharing ? Limewire, Kazaa, BearShare, etc... ?
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