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Plug and Play Trouble

924 views 2 replies 3 participants last post by  dai 
#1 ·
I have formatted my computer and reinstalled windows xp successfully recently. i have two printers (both usb) which are both PnP. One of them works fine when i plug it in. the other (hp deskjet 500) makes the "something's plugged in" chirp when i plug the usb in and says new device attached, but when i go to "add new printer" in the control panel, it doesn't find it.
the deskjet 500 is one of the listed printers when i try to manually try to install the drivers, but it still doesn't recognize that that usb device is the printer that i have installed the driver for.
i have rebooted and gone through all the help screens and i am out of ideas.
 
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