My computer has been clogging up lately with viruses and spyware and I have decided to format. I've backed up all the files i wish to keep. I contacted phillips and they told me that my make of computer includes an assisted formatting system where you press f10 repeatedly upon startup and you can do a 'restore factory settings' from there onwards. However I have had no luck with this and cannot even access the phillips format assisant. Also I am a newbie to computers!
Any help would be appreciated!