Welcome to TSF....
To get Expert Help with malware removal:
I recommend that you read this article… "Simply, click on the links to be re-directed.
"Having problems with spyware and pop-ups? - First Steps";
Please follow the instructions very carefully
; then, post all the requested logs and information; as instructed, in the
HiJackThis Log Help Forum
Please ensure that you create a new thread in the HiJackThis Log Help Forum;
not back here in this one
When carrying out The 5 Steps
if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to HiJackThis Log Help Forum
where an Analyst will assist you with other workarounds.
Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.
After your system has been verified as clean, if you are still experiencing those problems come back here and we will assist you further.