I can't get MSN Videos to play, though other media will play. Have been working with MSN tech sup but no solutions have worked. We have XP Home Edition, have the latest version of Windows Media Player, have done everything the tech sup suggests:
verify active scripting, activeX and Java not blocked
MS Internet Explorer security set to medium
disabled the firewall and checked again, no go
reinstalled Internet Explorer, no go
reinstalled Windows Media Player, no go
Changed settings in ZoneAlarm, no go
Turned ZoneAlarm completely off, no go
Did several virus scans, tried to clean system, no go
Here it gets sort of confusing... We got a new firewall (ZoneAlarm), then we got high speed access. It was working (I'm using the www.rockstar.msn.com
website as my test, but the problem exists anywhere you get MSN Video) at first, but then it stopped working. (Still can see videos that don't use MSN Video.)
I found out my husband downloaded the XP SP2, so thought that was the cause... uninstalled it and the MSN Video worked... the first time I ran a video that is. Then we got locked out again. So I reinstalled the SP2, and still could not get in. Rechecked all the scripting etc mentioned above too... still no video.
HELP!! I have no idea what to try next!