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mouse freezes

This is a discussion on mouse freezes within the Windows XP Support forums, part of the Tech Support Forum category. Hi Y'all, My corded Logitech mouse freezes after about 15 minutes (win xp pro). I tried two other mice (one


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Old 10-19-2005, 11:56 AM   #1
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Hi Y'all,

My corded Logitech mouse freezes after about 15 minutes (win xp pro). I tried two other mice (one of them wireless) and the same thing happens. Can't find anything in the way of a virus. What can I do?

Thanks,

esm

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Old 10-19-2005, 05:19 PM   #2
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Just the mouse ?

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Old 10-19-2005, 06:30 PM   #3
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Originally Posted by PurpleSky
Just the mouse ?
Yeah, whenever the mouse "Freezes" press the windows key or something to see if your whole system is locked up.

Also, is it a ps2 or usb mouse?
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Old 10-19-2005, 09:37 PM   #4
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Yes,

It's just the mouse. I can use the windows key to the turn the pc off. It's a PS2 mouse and it has been working fine for about a year.
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Old 10-19-2005, 10:22 PM   #5
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try reinstalling the mouse driver from the device manager ?
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Old 10-20-2005, 05:22 AM   #6
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ESM, the first thing we need to do is determine whether it's a hardware or software problem.

Go to Start > All Programs > Accessories > System Tools > System Restore.

Restore the computer to a date previous to your problem.

Let me know if that does anything for you.

- Eric.
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Old 10-20-2005, 09:56 AM   #7
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I did download and install the latest Logitech driver and I did go back to a restore point, it does not make any difference.

The mouse buttons still work but the pointer can only be moved within a 1/4" square. Rebooting solves the problem for 15 minutes. I don't think it's hardware related, it happens with any other mouse that I connect. I also ran a bunch of spyware, adware and virus programs, nothing. Clean as a whistle!
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Old 10-20-2005, 11:08 AM   #8
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Does it freeze when it is idle ?
Does it freeze while you are typing ?
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Old 10-20-2005, 01:32 PM   #9
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It could very well be a hardware problem. Ps2 ports can short out.
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Old 10-20-2005, 09:43 PM   #10
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The pointer freezes from one second to the next.

I don't believe it's a hardware problem. If the PS2 port had shorted out, why does the mouse work the first 20 minutes and everytime after a reboot?
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Old 10-24-2005, 09:59 AM   #11
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I did a test yesterday. I turned the PC on and let it idle for 12 hours. When I woke it up, the mouse still worked fine. Then I started working with the mouse and, lo and behold, the pointer stopped after about 15 minutes. It almost looks like it counts and shuts down after a certain number of movements.

I also opened the case to make sure it's not a heat-related problem but that does not seem to be the case. Any new thoughts?
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Old 10-24-2005, 10:17 AM   #12
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what antivirus program are you using
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Old 10-24-2005, 10:35 AM   #13
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I am using AVG 7.0.
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Old 10-27-2005, 11:02 AM   #14
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I connected a USB mouse with exactly the same result, it stops moving after about 30 minutes.

I am wondering if I have to swap the motherboard. Where exactly is the mouse controlled? Is it a chip on the mobo?
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Old 10-27-2005, 12:28 PM   #15
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I found wireless mouse software (from a mouse long gone) in the Add/Remove window in the control panel. When I highlight it for removal, there's no remove button at all.

Deleting the folder in windows explorer does not work either.

Is there any way to uninstall that crap?
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Old 10-28-2005, 04:24 AM   #16
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sometimes you have to reinstall it to uninstall it correctly. also try housecall on line..the link is below...also spybot, update it first.
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Old 10-28-2005, 09:07 AM   #17
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I have reinstalled the mouse software (MS Intellimouse) but that still does not allow to uninstall it. The lack of a remove button in the Add/Remove window seems to be on purpose. The "Remove" button is missing on my other PC too, no mouse problems there.

What's "housecall online"?

BTW, I've run the latest version of SpyBot, clean as a whistle!
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Old 10-28-2005, 10:13 AM   #18
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esm
Have you tried going into Device manager and disabling the mouse in there?
If you disable the mouse there then reboot it will find new hardware and reinstall it, when it asks for drivers point it to the new mouse drivers you have.
Device manager : control panel to system to device manager then mouse or other pointing devices and right click on the mouse and disable it. then restart your system.
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Old 10-28-2005, 10:19 AM   #19
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Yes,

I have been able to install the new mouse plus the driver. The problem is that there are still two other MS Intellimouse packages that I can not uninstall. That's where all my mouse problems may origin.
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Old 11-03-2005, 09:17 AM   #20
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Here's an update:

I finally managed to erase the two intellimouse apps in the registry but that has not resolved the problem of the freezing mouse pointer.

One other thing that I have noticed: the task manager shows constant CPU usage changes between 5% and 25% without any open apps. I wonder if that could have anything to do with my mouse problem?

There are two threads that seem to toil in the background: DTHtml.exe and lsass.exe. Any thoughts and ideas would be greatly appreciated.

Another question: is the mouse controlled on a chip on the mobo or is it entirely controlled via Windows? I'm just trying to figure out if I should replace the mobo or reinstall win xp?

Thanks,

esm

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