Tech Support Forum banner
Status
Not open for further replies.

lost data

1K views 6 replies 3 participants last post by  mrbloby 
#1 ·
Hi can any one help with this one
i was setting up a new user account on one of the computers at work and got called away when i got back someone had turned the computer off and when i re-started it the user account what was already on has gone and all the emails and contacts with it
is there anyway i can retrieve this information
any help would be greatly appreciated
the computer runs xp pro
 
#2 ·
Did you happen to create a restore point on that computer? If you did, it'll restore all things to that point, including all files that have been created since then. So, if you do this, proceed with caution. Alternately, there should be a folder containing the users contents. As far as e-mails go, you still should be able to log into the email and retrieve those. As far as the contacts, shouldn't that be with the email account? If not, those might be saved in the folder for that particular user. Make sure you're logged in as the administrator, and you should be able to access all the files.

Regards,

Brandon
 
#3 ·
Hi robert diggs thanks for replying
tried to restore with no luck found the folder with the users contents in
as for the email ( outlook ) it has gone off the computer altogether
cant log on as administrator just get 2 options (guest and 1 user ) none of these have an email account
help!!!!!!!
 
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top