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This is a discussion on internet explorer error within the Windows XP Support forums, part of the Tech Support Forum category. Hello. Every time i try to run a disk defrage or even try to open nortan it says i need


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Old 03-25-2005, 06:29 AM   #1
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Hello. Every time i try to run a disk defrage or even try to open nortan it says i need internet explorer 5.5 or higher to run. Now can open internet explorer and run every thing but its like not reading i have it for my other programs. Now i tryed to install internet explorer 6.0 and it says i alrdy have an higher version cannot contuine. I cant even run a virus scan cuss it says i need internet explorer 5.5 or higher. What should i do?

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Old 03-25-2005, 07:54 AM   #2
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Did you try updating it through Windows Upgrade? I am not quite sure on this but a HJT log may help. If someone doesn't anaylze then that means they have a better thought.

Please download HijackThis http://www.greyknight17.com/spy/HijackThis.exe - this program will help us determine if there are any spyware/malware on your computer. Create a folder at C:\HJT and move HijackThis.exe there. Double click on the program to run it.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Get HijackThis Analyzer http://www.greyknight17.com/spy/KRC%...20Analyzer.zip and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in 'y' if you agree. The 'result.txt' file will open up in Notepad. Copy the whole result.txt log and post it in the forum. You don't need to post the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless.

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Old 03-25-2005, 10:46 AM   #3
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I tryed doing window updates and every thing...
Ight man heres the text...




====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 3/2/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 1:43:57 PM, on 3/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Documents and Settings\Michael Freeman\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mortalflesh.com/startup.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mortalflesh.com/startup.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: ToolHelper - {CDEEC43D-3572-4E95-A2A5-F519D29F00C0} - (no file)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ZAycd] C:\WINNT\bldfrshw.exe
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.00.0001.1203\en-us\msntb.dll/search.htm
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1111508041843
O20 - Winlogon Notify: IPConfMSP - C:\WINNT\system32\sfcurity.dll (file missing)


End of KRC HijackThis Analyzer Log.
====================================================================
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Old 03-25-2005, 01:02 PM   #4
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I'm no expert but I see you have some sneaky stuff on here. Immortal should have advised you to place your log in the HiJackThis Log Help Forum to get analyzed. Copy and Paste your log there to get help faster.
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