I recently reformatted my HD and reinstalled XP Home, which includes IE6, and my other programs. I downloaded IE7 and went thru the validation and installation process, and rebooted. Everything looked fine. However, when I opened up IE, I still have IE6. I repeated the installation procedure with the same results. I checked My Computer\Local Disk\Program File\Internet Explorer, and sure enough, it showes IE6. BTW - the installation created an Internet Explorer Troubleshooting shortcut on my desktop. When I click on it, it takes me to Page Cannot Be Displayed. I have reformatted in the past, installed the same programs, and never had a problem upgrading to IE7. Can anyone offer a solution?
Hi! Pretty strange, first lets see if you have actually got IE7 on your machine. The folder is hidden so first set your PC to see hidden files, you can do this by:
1. On the Tools menu in Windows Explorer, click Folder Options.
2. Click the View tab.
3. Under Hidden files and folders, click Show hidden files and folders.
After this navigate to the directory C:\WINDOWS\ie7 and see if it exists. If it does find the executable iexplorer.exe and try to run it. Report back with your findings!
C:\Windows\IE7 does not exist. In previous installs, I have never had a problem installing IE7 with Norton 360 running. The only difference in this install is that I installed XP Service Pak 3 prior to upgrading from IE6 to IE7. Could that be the problem?
I disabled Auto-Protect and Firewall in Norton 360, and repeated the IE7 installation. IE7 still did not install. Thanks anyway. Does anyone have any other solutions.
Ok then, are you installing IE7 through Windows Update or off the website. If you are doing it off Windows Update then try from the website, http://www.microsoft.com/windows/downloads/ie/getitnow.mspx, or if you are trying to get it from the website use Windows Update. Good Luck!
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