Go Back   Tech Support Forum > Microsoft Support > Windows XP Support

Incredimail Problems - Urgent!

This is a discussion on Incredimail Problems - Urgent! within the Windows XP Support forums, part of the Tech Support Forum category. Ok so, im at my mums house, leaving tomorrow, and i need to fix this tonight! She's got this email


Closed Thread
 
Thread Tools Search this Thread
Old 04-24-2007, 02:26 AM   #1
Registered Member
 
Join Date: May 2006
Location: Australia
Posts: 63
OS: Windows Xp Media Centre Edition


Cry

Ok so, im at my mums house, leaving tomorrow, and i need to fix this tonight!

She's got this email program called incredimail, and, insists on having it because of its nice animations and backgrounds etc.

Everytime we try and send/recieve mail it comes up with:

Outgoing server mail.optusnet.com cannot be found. The following case(s) may cause this problem. (then it mentions zone alarm blah blah blah)

Incoming server pop3 cannot be found. The following case(s) may cause this problem. (more zone alarm stuff)

Ive gone through the zonealarm troubleshooting on the incredimail website, did everything and no change. I even exited zonealarm and the problem still occured. Then i checked the accounts, they were all right, i removed them then did them again, taking the information from outlook express and the problems still happened. I then exited my avast antivirus incase that was the problem, and the same thing happened.

any help?

__________________
helen_rules is offline  
Old 04-24-2007, 05:49 AM   #2
Team Manager
Articles Team
 
chauffeur2's Avatar
 
Join Date: Feb 2006
Location: Whyalla, South Australia
Posts: 11,260
OS: Windows 7 Home Premium SP1

My System

Send a message via Skype™ to chauffeur2

Hi helen_rules,

Incredimail™, although a very 'pretty' email program is in fact very intrusive indeed.
It is common knowledge that the operators of Incredimail™ are in Israel, and because of that they can do alll sorts of things that would be considered as an invasion of privacy in many countries (including Australia).
When using Incredimail™, any email that you send is only 'relayed' by your ISP (Optusnet) to the Incredimail Server; then, Incredimail 'send' the email (but not before they have recorded the sender and receiver's email addresses and the email contents in its database, for on 'selling' to advertisers.)
In view of this, perhaps Optusnet (I used to use them as my ISP until recently) have 'censored' Incredimail's Server IP address and classified it as SPAM.
One way to check this is to open the Optusnet Desktop Service Centre that came with the installation of your (presumably) D-Link DSL-302G Modem (if you are on Broadband), and then sign in to your mum's Web Mail Account and see if the Spam Filter is On or Off...if it is On; then, chances are that the Incredimail traffic has been Blocked as SPAM for the reasons I have said.
So if your mum still insists on using Incredimail, you can switch Off Optusnet's email SPAM filter; however, this will not prevent all kinds of SPAM etc from being sent to her.
My sincerest advice is to tell your mum to forget Incredimail and go on to Google™ and search for the free smilies etc. that are available for emails, and use them and the Optusnet email through Outlook Express™.
If you need some information about free email attachment type programs, just PM me and I'll send you some details of ones that are known to be safe to use.

Kind Regards,

__________________
Dave T.



If it works, Don't fix it!
Especially if Microsoft made it!
chauffeur2 is offline  
Old 04-24-2007, 08:58 PM   #3
Registered Member
 
Join Date: May 2006
Location: Australia
Posts: 63
OS: Windows Xp Media Centre Edition



Thankyou so much for that!

I completely removed incredimail using an online guide, so now its gone.

I then downloaded thunderbird, made an account from scratch also using an online guide, and its still not working!

Ive checked zonelabs and its letting it through.

thanks in advance
__________________
helen_rules is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Many problems, please help!! (file sharing, firewall, automatic updates)
Hi, Up until a few days ago I had a home network which was running just fine, now it's not and I really don't know what's changed. The only thinkg I've installed recently is apache 2.2, but I've since disabled that but am still having problems (even though I ran apache 2.0 just fine). OK, so...
amnuts Networking Support 0 05-27-2006 06:41 PM
Nvidia GX2 problems
Hey guys, I just got my new Falcon NW Fragbox today with a Nvidia GX2 graphics card. Now the problem is I think this card is too good. When I start up BF2 I get a message on my monitor saying Signal out of Range 54.5khz.84khz or something like that. When I start up Oblivion, I used to get an...
Foxblade Video Card Support 5 05-27-2006 12:18 PM
Area 51M Video Problems
Hi, I have an Area51-M laptop that is a little over a year old. The specs are as follows: 3G Processor 1G Ram NVidia GForceFx Go5700 (128MB) This laptop ran fine for the first 6 months or so I had it. I have had problems with the internal wireless that still aren't fixed, but the main...
wonchance Video Card Support 1 05-24-2006 12:44 PM
Annoying Problems with XP
Hello Everyone, I posted this on another tech support forum, but did not get much responce, so hopefully readers of this forum can help me.At the moment I have a few problems whilst running Windows XP and need some advice as i am not very technical. First off, my hardware config: Intel P4...
steviedee Windows XP Support 65 05-18-2006 04:31 AM
please it's urgent MEGA RAID UTILITIES PROBLEMS
Hello! i'm new here but i have a BIG problem, first i must tell you my servers config: 1024RAM; video-ATIrage128; proc P42.4 and 2HDD of 40gb each; with win2000 server on the first one! and here is my pb: today i was bored, and when i started my computer i presed F8 for mega raid ide utilities...
kili_blame Hard Drive Support 2 08-23-2004 01:14 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 10:11 PM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts