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IBM Lenovo M55 model - Restarts

2K views 3 replies 2 participants last post by  Masterchiefxx17 
#1 ·
Hi ...
I am new to this Tech Support but heard lot about it. We have a lot of IBM Lenovo M55 model PC's which restarts while working on it. In the event log the error message i see is ...

The following boot-start or system-start driver(s) failed to load:
BHDrvx86


any help is highly appreciated
 
#4 ·
Yes they part of Norton :grin:.

1) Find and copy down your Product Key(s).
2) Export any Identity Safe data to import later on, if any.
3) Download the NIS 2012 Remove and Reinstall tool located here.
4) Read the instructions and run the tool. When complete, please reboot.
5) After it as uninstalled reinstall the software.
 
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