Hello. I downloaded the new sp3 update yesterday and followed all the instructions and i was ready to restart my computer. When i did, everything went fine until after the loading screen it gave me a blue error screen. Since i needed the computer in working order, I used a pc recovery tool (pressed F10 when it started up) and did a non-destructive recovery which took about 20 minutes. Then after that was done i had to restart and do the windows first start up thing. Then i finally finished and saw that all of my custom features and files were no where to be found!:upset: All my applications and games that i downloaded are still in shape, but all of the custom features (like background, WMP playlists, Updates) were all gone. so is there any whay which i can restore my old settings? I need to have all my original settings as soon as i can please .
Hi cloud366, it sounds like you have done a repair install. When you pressed F10, did you choose Last Known Good Configuration from the boot menu?
Also, check in C:\Documents and Settings for a duplicate profile. It could be that your original profile has corrupted and Windows built you a new one.
All those type of "custom features" live in your local profile.
Ok thanks for replying. I did press last known good config. but also gave me the blue screen and restarted it. I did find all of my documents and a duplicate in documents and settings but would it bring back the original settings if i deleted the duplicate?
If it duplicated your profile, the original is corrupt and is now unusable.
Try to copy across the folders and files within the original (make sure "show hidden files" is enabled) to your new profile Windows has created.
Status
Not open for further replies.
You have insufficient privileges to reply here.
Related Threads
?
?
?
?
?
Tech Support Forum
4.7M posts
957.9K members
Since 2002
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!