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How to stop error 1706?

This is a discussion on How to stop error 1706? within the Windows XP Support forums, part of the Tech Support Forum category. I'm running Windows XP (from a network installation, ie I don't have the disc). The PC is trying to instal


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Old 06-27-2008, 04:36 AM   #1
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I'm running Windows XP (from a network installation, ie I don't have the disc). The PC is trying to instal a new update or feature (I think a language pack - pro.msi?). It searches for the CD which I don't have, so I get error 1706. I don't want this update: how can I stop the PC looking for it and cancel it? thanks Roker

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Old 06-27-2008, 04:40 AM   #2
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http://support.microsoft.com/kb/297834

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Old 06-27-2008, 04:52 AM   #3
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thanks but these solutions all suppose I want to proceed with the installation. I don't - I just want to delete it and stop it.
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Old 06-27-2008, 05:28 AM   #4
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Hi Roker and welcome to TSF

Do a System Restore to an earlier date. Start>Programs>Accessories>SystemTools>System restore.

Hope this helps,
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Old 06-27-2008, 06:42 AM   #5
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Thanks I've tried restore going back to two dates before this thing started and it hasn't got rid of it grrr. Any ideas how I can find out what it is? It's a Microsoft Office XP Professional instal window but I don't know what it's trying to instal.
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Old 06-27-2008, 09:19 AM   #6
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Hi Roker,

You might be able to find what application is trying to install it by looking in the Task Manager.

You can also get a better look by downloading and installing process explorer.
You can disable features using autoruns.
You can get them here:
http://technet.microsoft.com/en-us/s.../bb896653.aspx
http://www.microsoft.com/technet/sys.../AutoRuns.mspx

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Old 06-30-2008, 03:25 AM   #7
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brilliant, many thanks: problem solved!
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Old 06-30-2008, 04:56 AM   #8
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You are very welcome. Glad to be of help.
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Old 07-13-2008, 09:29 AM   #9
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Ah since my last post the mystery has deepened. I identified the installer file, msiexec.exe, and deleted it from the processor log. All was well for a few weeks and then it suddenly reappeared. I've searched for it and it appears in various locations and I've deleted it again where I can. But it is lodged in the C drive,programmes, windows folder and it won't let me delete this one. Needless to say it still keeps trying to instal now all the time.
Any ideas how I can delete it for good?
thanks
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Old 07-13-2008, 10:17 AM   #10
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Hi Roker,
It's beginning to sound like malware. Try running virus and malware detectors and see if that will help. There are some free ones that are good. I use SpybotSearch&Destroy and SuperAntiSpyware for malware. You can get them here:

http://www.majorgeeks.com/SpyBot-Sea...eta_d5396.html
http://www.superantispyware.com/?tag=SUPERANTISPYWARE

Let me know how it goes,
I'll be out of pocket for a few hours but will check back late this afternoon.

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Old 07-17-2008, 10:54 AM   #11
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Hi

OK - gone a bit pear shaped now. I tried those two scans for malware and they didn't show up anything. So I tried deleting the exe files where I could fine them - but I think I've disabled my windows installer instead, which is causing more problems!

Matthew
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Old 07-17-2008, 03:05 PM   #12
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Hi Matthew,

If Windows is using a file, you can't delete it. So, boot up in the Safe Mode and try deleting it there.
Normally when a program is disfunctional, and won't uninstall, the program is re-installed and then uninstalled using its uninstaller program. That usually gets rid of the application and removes its parts from the registery.
See if you can borrow an install CD from a friend and install, then uninstall it.

It sure seems persistant.

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Old 07-22-2008, 04:11 AM   #13
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Mack

It's getting worse! I've managed to reinstall the installer but but it opens up and tries to install the malware everytime I click on anything! I'm now no longer sure what the malware is. I thought it was msiexec.exe (there's also msiexec.exe 330626DC.pf). Both are in the Windows folder of the C drive and I don't want to delete them again in case I disrupt installer again.

You mention opening in safe mode - how do I do that and how to I find the files to delete?

thanks

matthew
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Old 07-22-2008, 09:45 AM   #14
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Hi Matthew,

I think the best thing for you to do with this stealth problem is to post in the Hijackthis section of the forum. They can find the culprit and help you get rid of it.
Be sure to read and perform the 5 step proceedure before posting there. They can be found at this link:

http://www.techsupportforum.com/secu...oval-help.html

They stay very busy there, so you may have to wait a while to get a response.
Post back here is you have any issues after the malware is removed.

Best regards,
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