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How to Remove Spyware, Malware and Trojans

This is a discussion on How to Remove Spyware, Malware and Trojans within the Windows XP Support forums, part of the Tech Support Forum category. I am unable to log on to my Internet Explorer, an error message comes up that says my computer has

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Old 08-14-2008, 07:42 AM   #1
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OS: Windows Xp

I am unable to log on to my Internet Explorer, an error message comes up that says my computer has a Virus, Spyware, Malware and Trojans and it brings up an Antispware website that i have to pay for antivirus.

COmputer is Windows XP, i do not have any antivirus on my computer only Spybot.

PLease help, i would like to know what Free software to download from the Internet in order to fix this problem.
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Old 08-14-2008, 08:01 AM   #2
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Hello Peace96

You should be running an antivirus at all times. If you want a free one try AVG . Be sure to download the free version.

This will not clear up your infection now though. You will need help
Please read this article; "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum
Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.
(Please change the new Thread Subscription to “Instant Email Notification” so that you receive an email as soon as a reply is posted,)

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck
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