Hello,
I have a refurbished HP Pavillon laptop for over a year now. I don't know if this is relevant but earlier today, I was using my laptop and it was plugged in, but I had taken out the battery. When I was putting it on Hibernate, I accidentally pulled out the cord. Later, I started it again fine but the whole machine froze while I was using some programs. When I restarted, it loads and gives me an option of starting in Safe Mode. When I start it normally, I get the Microsoft logo, and then the blue screen where you usually log in. Then the whole screen goes black, and my laptop sounds like it's not running anymore. I can still see my cursor and I can move it.. I can see that the keyboard is still running cause the caps lock light goes on and off.. but all I see is a black screen.
What is wrong with my computer and how can I fix it??
Also, I had more RAM installed a couple of weeks ago. Don't know if that would be somehow related..
THANKS SO MUCH FOR ANY INFO!!
I have a refurbished HP Pavillon laptop for over a year now. I don't know if this is relevant but earlier today, I was using my laptop and it was plugged in, but I had taken out the battery. When I was putting it on Hibernate, I accidentally pulled out the cord. Later, I started it again fine but the whole machine froze while I was using some programs. When I restarted, it loads and gives me an option of starting in Safe Mode. When I start it normally, I get the Microsoft logo, and then the blue screen where you usually log in. Then the whole screen goes black, and my laptop sounds like it's not running anymore. I can still see my cursor and I can move it.. I can see that the keyboard is still running cause the caps lock light goes on and off.. but all I see is a black screen.
What is wrong with my computer and how can I fix it??
Also, I had more RAM installed a couple of weeks ago. Don't know if that would be somehow related..
THANKS SO MUCH FOR ANY INFO!!