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Help! PC freezes unless I use Safe Mode first then restart

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3.2K views 4 replies 2 participants last post by  eagle1234  
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#1 ·
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Hi,
If anyone can help solve this problem??
As long as I keep my pc on, everything seems ok. Once I shut down, I must go into Safe Mode and make even one change in msconfig, then restart in normal mode, and all is fine again, but only AFTER I reset Services in Computer Management in which almost all services become disabled. If I try rebooting without going into Safe Mode, it takes forever (25 minutes) to get to my desktop, and even then, although Im able to get online, once online my start button along with other clicks in my start menu become stuck and take perhaps 5 minutes to open. But as I said, if I go into Safe Mode first, after shutting down (or even restarting) and make change in msconfig and restart in normal mode, and reset SERVICES, all is fine again. But I shouldnt have to go through all this every day. Its very time consuming.
McAfee reporst no problems. Spybot Search and Destroy reports clean and so does Lavasoft Adaware.
Note: I only downloaded XDrive AFTER the problem.
Winxp Home SP2
 
J
#2 ·
eagle1234,

What is the make/model of your PC? What are you changing with the services in Safe Mode that allows you to boot-up in normal mode? Are you enabling a service? This may just be an issue of something being forced by msconfig that needs to be altered and saved. There are essential services that you NEED for windows to run in Normal mode so it's possible that you disabled something in MSCONFIG that shouldn't have been disabled.

Reply and let me know what you're changing in SAFE MODE to get the PC to boot in Normal mode.

- John
 
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#3 ·
Hello John Hook,

Im not disabling any services in Safe Mode. They become diabled in normal mode by the very fact that Im going into safe mode. I would disable jsut one item in Msconfig such as AOL., notihng related to windows. Even if I changed NOTHING in msconfig (for example if I unckecked AOL and then rechecked it just so I can get the msconfig utility to say "restart").

Note: After 3 weeks of this, I just restarted my pc again a few minutes ago and I was able to get to my desktop in 5 minutes rather than the 25 mniutes for hte past 3 weeks. AND the start button and menu worked just fine. I have run different things in the past few days (such as bitdefender, etc) which may have remedied the situation. Let me see if I shut down or restart a few more times in the next few days to see if the problem is really solved.
 
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#5 ·
Sorry for the dribbling replies but I failed to mention this. The ONLY thing I did differently siince my last shutdown or restart was this. I was about to run an extended diagnostic test today on my memory by holding down the f12 key at the Dell logo. The Boot Menu did not come up as I was told it would. Instead i was brought ot my logon name as usual and then desktop. But this time it took 2 minutes to get from logon name to desktop with the inactive desktop alert which I fixed and then all was fine afterwards. Also I may have not been clear about the 25 mniutes in my original post. The 25 mniutes happened AFTER the logon name. From turning on the pc power to the logon name is always normal. Takes about one minute. the trouble began AFTER the logon name.
 
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