Go Back   Tech Support Forum > Microsoft Support > Windows XP Support

Help! I'm getting error: software exception (0xc06d007e)

This is a discussion on Help! I'm getting error: software exception (0xc06d007e) within the Windows XP Support forums, part of the Tech Support Forum category. I recently installed some software for USB wireless adapters, and then began having the following issue. At one point, after


Closed Thread
 
Thread Tools Search this Thread
Old 01-05-2011, 02:34 PM   #1
Registered Member
 
Join Date: Dec 2010
Posts: 9
OS: xp



I recently installed some software for USB wireless adapters, and then began having the following issue. At one point, after restarting, I had no welcome screen (I posted about this on another thread). But then a few days later, I moved the computer, restarted, and it worked fine, but then this issue started again:

I was using Word. After a couple of hours, Word started acting "buggy"--chunks of text disappearing off the screen, for example--I closed Word, then tried to restart it, and got this error message:

"The exception unknown software exception (0xc06d007e) occurred in the application at location 0x7c812afb."

I restarted my computer, and it worked fine. But, if it all goes down like it did before, I expect to have this issue again, and possibly the no welcome screen eventually, too.

Google search seems to indicate that this is an OS issue, so hopefully it makes sense to post here--if not, I'll repost elsewhere.

Could this be related to the adapters' software? Could it be something else?

Any advice on how to fix this would be much appreciated. Thanks in advance!

__________________
notageek3 is offline  
Old 01-05-2011, 02:55 PM   #2
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 28,811
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX

My System


The adapters driver or software program may be conflicting with other applications. If removing the driver and program do not make improvements then I would consider doing a HDD Diagnostic test. Download the Seatools for DOS Iso Image and burn it with IMGBurn boot off of the newly created CD and run the diagnostic tests for your drive.

spunk.funk is online now  
Old 01-05-2011, 05:05 PM   #3
Registered Member
 
Join Date: Dec 2010
Posts: 9
OS: xp



Hey Spunk, thanks for your reply,

When I uninstalled the program for one of the drivers, I then had the issue with not getting the welcome screen. So, I've been a little nervous about uninstalling more stuff...

Unfortunately, I don't have internet at home right now, so not a lot of options for downloading the diagnostic test that you mention--are there any other steps you might recommend?
__________________
notageek3 is offline  
Old 01-05-2011, 05:08 PM   #4
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 28,811
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX

My System


You are on the internet posting so I assume you can still download? If so, download and create a bootable CD from the suggestions in post #2. Then boot off the newly created CD at your home computer.
spunk.funk is online now  
Old 01-05-2011, 06:30 PM   #5
Registered Member
 
Join Date: Dec 2010
Posts: 9
OS: xp



I am using the internet at work, not supposed to do any downloading + no burner anyway.

Any other thoughts would be most appreciated, thanks!
__________________
notageek3 is offline  
Old 01-05-2011, 11:37 PM   #6
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 28,811
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX

My System


Download anyways, I won't tell anybody and save it to a USB Flash Drive, and burn it at home. or do it at a friends house.Go to a Kinko's or other copy or Office store and rent a computer for 10 minutes. Or uninstall the program and driver for the device and see what happens
spunk.funk is online now  
Old 01-06-2011, 05:51 PM   #7
Registered Member
 
Join Date: Dec 2010
Posts: 9
OS: xp



Wow. This seems unnecessarily rude and condescending. As have your other posts.

I see you are a moderator--well, if that's how we roll around here, then...ummm...so long Tech Support Forums!

__________________
notageek3 is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 04:59 AM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts